Job Description
Administrator
Job Summary
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Location: Iasi
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Project role: Administrator
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Qualification: B-Tech
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Experience: 2.5-5 Years
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Skills: API_TeamCity
- Secondary Skills:
- DevOps Test Mgmt_JIRA
- Atlassian BitBucket
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No. of positions: 1
Job description:
IT Application Project Delivery Associate
Job description
The candidate will side-join to an application operational team (BT HU) which also delivers new and modified IT applications/releases applications. The focus will be installation and testing the GIRO HUF Clearing Gateway and other Hungary Specific Banking Applications which also may also include onboarding of new application into DB
- installation of vendor delivered application releases in test environment
- cooperating with external developer vendors to deliver the application releases in best quality
- executes IT integration test of applications prior User Acceptance Test (UAT) test
- organize and control of UAT activities by business stakeholders, support business in testing and establish a bridge between testers and developers
- Drive delivery of sub-tasks by other IT/business stakeholders to onboard applications into different internal registries, monitoring systems, etc.
- maintaining personal task lists and tracking the related tasks of in
- To provide support for on call escalations and doing root cause analysis of given issue
- To independently resolve tickets within agreed SLA of ticket volume and time
- To adhere to quality standards, regulatory requirements and company policies
- Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
Why Join Us:
At HCL Technologies, we promise many varied opportunities for you to learn, along with the potential to do innovative, interesting work, and to fast track your career. You will have access to the Global clients and team from some of the most experienced leaders in the tech industry who will enable you to get on the fast track to a rewarding tech career. HCL Technologies offers the leadership, flexibility, and people-friendly work culture to enrich the life of an employee and of those around them - to find greater stability, purpose, and growth both personally and professionally.
We encourage our people to try things differently, provide them with the freedom to explore, opportunities to grown, and experiment while offering intensive training and on-the-job coaching opportunities. Our people take pride in their enthusiasm and commitment to go beyond. And we celebrate this collective pride. Below are few of the benefits and perks:
- Global careers and mobility
- A flexible (remote) working environment with work-life balance
- Great opportunities to make the role your own, upskill yourself and get involved with exciting projects
- Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Sparks – Engagement Champion to name a few