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Associate consultant
Job Description
Associate consultant
Job Summary
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Location: Bangalore
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Project role: Associate consultant
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Qualification: B-Tech
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Experience: 4.5-8 Years
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Skills: Network Data
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No. of positions: 1
Job description:
Job Description Network L2
Responsibilities:
The Network Engineer will be part of complex projects involving installation, technical support and network audit of data information technology solutions. The Network Engineer s responsibilities will be to configure implement local and wide area network, internet platforms and the network management and associated diagnostic tools to support new and existing technology architectures. The knowledge and expertise required at this level of work usually results from progressive work experience. Projects are carried out independently and new ideas are proposed and implemented for cost reduction and application or infrastructure enhancements.
Essential Functions:
Part of SME s team on evaluation, testing, selection and implementation of:
a. Local and Wide Area Networks (LAN/WAN)
b. Internet Connectivity
c. Network Management
d. Diagnostic tools
Participate in developing long-term strategic, capacity and performance planning objectives and goals.
Coordinate efforts to isolate and resolve network and security related issues.
Participate in IT and corporate-lead initiatives.
Experience Profile:
6+ years of experience in Data Networking, especially in the enterprise network environment
3+ years of experience in consulting, design, implementation, migration and transformation projects
Excellent hands-on experience on Data Networking technologies and products. Must be hands-on currently.
Experience working in migration projects would be preferred.
CCNP (R&S) is must
Required Technical skills:
Excellent hands-on experience on the following technologies:
o Routing protocols EIGRP, OSPF, BGP
o LAN Switching VLAN, VTP, STP, Ether Channel, CoS
o WAN MPLS, MPLS/VPN, MP-BGP
o TCP/IP protocol suite, Quality of Service
o Application protocols - HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc.
o Network Security - IPSec VPN, AAA Architecture, TACACS+, RADIUS
o Data Center Architecture Network, Server, Storage
o DNS/DHCP/Proxy
Hands-on experience on the following products:
o Cisco Catalyst 6500 and other Catalyst Series switches
o Cisco Nexus 7K/5K/2K Series of switches
o Cisco Routers 3800, 3900, 7600 Series
o Cisco IOS Software and NX OS Software
o Wireless LAN technologies Cisco or Aruba
o WAN Acceleration/optimization Cisco WAAS or Riverbed
o Application Load balancers F5 BigIP LTM/GTM or Cisco ACE/GSS
o Basic knowledge of cisco ACI and VMWARE NSX
o Fair knowledge of Infoblox
o Network Management HPOV, NNM, SolarWinds, ORION etc.
Others:
Excellent communication and presentation skills. Must be able to clearly communicate with the customer and be able to understand customer s requirement.
Must be ready for new opportunity and take on challenges
- To adhere to quality standards, regulatory requirements and company policies
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
- To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
- To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
- To provide support for on call escalations orL3 level support and doing incident and problem management
- Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.