Job description:

Cybersecurity Service Delivery Manager (SDM)

Work Experience :10-12 years.
MSSP Exp. Required / preferred.

Project Role Description:
Leads the delivery of Cybersecurity and GRC Service projects, leveraging our global delivery capability with client facing Skills.

Key Responsibilities: -
Responsible for managing Cybersecurity and GRC services to the client-

• Manage escalations, deliver to meet, or exceed client SLA/KPI and People management –
• Lead multi domain Cyber -security delivery team in support of 24/7 operations and project support activities in varied security domains such as SOC, SIEM/SOAR, IAM, Vulnerability Management, Infra Security, Cloud and Application security, EDR, Unified DLP , ZTA and GRC.
• Responsible for working with Delivery Teams, client stakeholders and other teams.

• 10 + years of experience in the Cybersecurity services delivery.
• Have good exposure to multiple domains of Cyber-security like Network security, SIEM/SOAR, Identity and Access Management, PAM, MFA/SSO, Vulnerability management, EDR, Azure Cloud, -In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors,
• Risk management, incident management and Problem Management, SLA Metrics
  • Experience with Windows, Linux, Unix, and other operating systems.
• Expertise in applications, databases, and middleware for security purposes.

• Must have Team Management and Leadership skills- with can do and will do attitude.
• Good Communication and presentation skills- Must have client handling experience with Cybersecurity or GRC Domain Knowledge.
• Presales and Sales experience – Can Covert Ideas into opportunities.