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Lead
Job Description
Lead
Job Summary
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Location: Madurai
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Project role: Lead
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Skills: Complaint Handling
- Secondary Skills:
- PMS
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No. of positions: 23
Job description:
About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.
To learn more about how we can supercharge progress for you, visit www.hcltech.com
Lead Product Regulator
Job Summary
To effectively guide the team in implementing product regulatory standards & compliances for assigned client product requirements and audit the same as per the target markets' product/ government laws
- Key Responsibilities
1. To independently identify & implement product standards and regulatory requirements (with the cross functional product development teams) in compliance to target market/country's product compliance regulations
2. To lead the product design discussions pertaining to standards compliance (pre-design and post-implementation phase of the product) with cross functional development teams to ensure that all product global standards and product regulatory compliances are incorporated and strictly adhered to
3. To audit the assigned product's technical documents validating product regulatory compliance as per the markets' laws and norms and suggest modifications when required
4. To participate in product standards and regulations compliance internal audits/reviews of the assigned product and make necessary modifications as required; and, also participate in accredited external Compliance test audits for each of the identified product's target market
5. To effectively guide team in completing assigned tasks in adherence to project timelines and mentor them to provide first-time-right regulatory and product standards deliverables
6. To ensure that necessary support post release of the product for customers and clients is provided by the team and suggest modifications/updations as required