Job description:

• Manage and maintain network devices including Access Points, Switches, Routers, ACI Leafs, Meraki devices, Nexus Switches, Wireless Controllers, Load Balancers, ACI APIC Controllers, and ACI Spines.
• Monitor and optimize network performance using tools such as Grafana & SolarWinds.
• Evaluate and recommend enterprise-grade Syslog tools to replace Grafana for syslog management.
• Leverage Men & Mice for IP Address Management (IPAM) and ensure accurate IP address assignments.
• Utilize existing toolsets for DNS and DHCP management.
• Perform IOS OEM patching for network devices, covering all major and minor versions.
• Monitor B2B connections and ensure secure and reliable services in DMZ environments.
• Support and manage WAN, SDWAN, LAN, and WIFI networks as part of managed network services.
• Collaborate with cross-functional teams to ensure seamless network operations and integration.
• Document network configurations, changes, and procedures for compliance and auditing purposes.
• Manage and optimize Citrix Load Balancers (NetScaler) to ensure high availability and efficient application delivery.
• Provide troubleshooting and root cause analysis (RCA) for network issues across multi-vendor environments.
• Collaborate with cross-functional teams to implement network and security best practices and standards.
• Create and maintain documentation for network configuration, processes, and incident reports.
• Ensure compliance with security policies and support audits and vulnerability assessments.
• Experience with Service Now ITSM processes.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years of experience in network engineering with a focus on L3 support.
• Strong knowledge of Cisco technologies including ACI, Meraki, Nexus, and IOS patching.
• Experience with network monitoring and management tools such as Grafana, SolarWinds and Men & Mice for IPAM.
• Proficiency in managing DNS, DHCP, IPAM, (DDI) and Syslog tools.
• Excellent troubleshooting and analytical skills.
• Strong communication and documentation abilities.
• Relevant certifications such as CCNP, CCIE, or equivalent are preferred.

Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

Compensation and Benefits
A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.