The Innovation Imperative
New technologies. Changing customer expectations. Mergers and acquisitions.
If you’re in telecom, media or entertainment, you’re familiar with these disruptions — and the opportunities that come with them.
5G, multi-access edge computing, mergers and acquisitions, the expansion of direct-to-consumer business and a surge in streaming media all require that organizations be ready to adapt and innovate in order to thrive in the digital era.
HCLTech helps you stay on top of constantly evolving business dynamics and deliver cutting-edge experiences for your customers, resulting in accelerated growth and revenue.
Discover Innovative Solutions for Telecom, Media and Entertainment
Unleash innovation, increase revenue opportunities and level up your customer experiences. Invest in user-friendly interfaces, intuitive controls and robust community features to attract a wider audience and expand your revenue streams.
Take your financial models to the next level
Manage device financing, global rights and royalties, collections, credit risk assessments and point-of-sale with our wide-ranging portfolio of financial services.
Monetize your 5G investments
An innovative approach to 5G monetization enables the transformation of various industries, including amusement parks, stadiums, hospitality, universities and casinos. By leveraging private 5G networks, we can help you deliver a superior experience to your customers.
Transform customer support
Tap into AI advances in customer support and reap the benefits of proven automated help desk services and order management across telecom, publishing, education, gaming and entertainment and create experiences that matter.
Quickly launch innovative applications
Whether you need to build a remote proctoring platform or a player analytics and performance monitoring platform, let us help you quickly get to ROI by starting with our proven frameworks.
Automate and monitor performance
Quickly scale and reduce costs through automation, while constantly monitoring performance through a single pane of glass.
Supercharge personalization opportunities
Analyze your users on an individual level, taking into account factors such as actions, locations, transactions, likes, dislikes and time spent. Then turn this data into accurate and tailored recommendations that will bring your customer experience to the next level.
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Client Testimonials
“As we reflect on the meaningful progress we have made together, SiriusXM extends its heartfelt appreciation for our partnership with HCLTech. The collaborative approach, experienced team and long-term relationship have allowed SiriusXM to implement solutions that address our customer’s needs. Thanks for being a vital part of our journey and anticipate even greater success together.”
“HCLTech has helped us significantly improve our speed-to-market and NPS scores.”
“HCLTech has been a trusted partner to IGT for 20+ years. They are not just a service provider, but strong contributors in supercharging our progress through constant support and innovation-driven projects.”
Innovation Drives Every Engagement
Industries
Our decades of experience in telecom, media and entertainment make us uniquely positioned to deliver exceptional value to our clients.
Our deep expertise across telecommunications, publishing, broadcasting, gaming, theme parks and other entertainment industries allows us to accelerate return on investment for clients like you, while staying ahead of the curve with cutting-edge solutions.
Telecom
Advance top-tier technologies such as 5G AI, IoT, ORAN and cloud in your organization to reveal the new face of telecommunications. Let us help you drive agility and transform your company for the future.
Media, studio and broadcasting
Optimize media workflows, technology-led media supply chain, analytics-driven content and innovative production. We can help you usher in an era of unparalleled creativity and connectivity in broadcast, print, radio, music and media.
Education and publishing
Keep up with the disruptions in publishing and learning and create personalized content, interactive experiences and next-gen workflows. Our solutions have helped universities and education and publishing companies meet the future head-on.
Lottery and gaming
Provide your gamers with the premium experience and interactivity they expect every day. Our existing frameworks, developed over years of experience, will allow you to harness next-gen technologies to deliver unique experiences for your casino and lottery patrons.
Driving Transformation for Telecom, Media and Entertainment for Over 20 Years
Digitalization, multi-platform content consumption and the omnipresence of social media have had a huge impact on the industry.
In response, HCLTech has designed digitalization services to enable technology-led transformation of business processes and prepare our clients for what’s next.
Our deep domain expertise and micro-vertical strategy help craft domain-specific solutions from supply chain optimization to end-to-end cloud-based models, and our “proactive obsolescence” approach helps clients minimize operational costs while maximizing revenue.
Top North American telecom companies are our clients
Top-tier education and publishing companies are our clients
Top global gaming companies are our clients
Major film studios are our clients
Case Studies for Telecom, Media and Entertainment
Discover how HCLTech helps companies like yours become future ready.
Telecom
Location data monetization for a global telecom company
HCLTech successfully implemented a data monetization strategy for a global telecom company, generating a new revenue stream from anonymized data products.
Telecom
Transitioning a telecom provider to modern billing system
A leading global telecom company was struggling with a legacy billing system that was not adaptive to change and was not operationally cost-effective.
Media, studio and broadcasting
Global TV conglomerate streamlines content verification
In order to expand its reach, our client needed to boost their asset accuracy, reduce time to market and standardize their production and distribution platforms and processes.
Lottery and gaming
Talent management for an entertainment conglomerate
A US-based multibillion-dollar gaming and entertainment company realized its existing onboarding and learning platforms and processes were not fully equipped to deploy talent.
Education
Remote proctoring transforms capabilities for an education industry conglomerate
A multi-billion-dollar educational assessment company was able to implement a platform that replicates the traditional exam experience with a robust online assessment platform.
Telecom
Maximized automation boosts operational efficiency for a telco
HCLTech accelerates IT infrastructure in the cloud.
Cloud
AWS fuels digital transformation for a multinational entertainment conglomerate
To prepare for their next growth phase, our client sought to implement a faster pace of innovation on par with the experiences of cloud-native organizations.
Making a Name Among Analysts
2022 Gartner® Magic Quadrant™ for Managed Network Services
HCLTech positioned as a Leader by Gartner®
2021 Everest Group’s 5G Engineering Services PEAK Matrix Assessment
HCLTech positioned as a Leader by Everest
Explore Our Latest Insights into Telecom, Media and Entertainment
Trends and Insights |
The impact of customer experience on business growth in the TME industry
With the convergence of telecom with media and entertainment, customer experience is becoming one of the secrets to top-line growth
Trends and Insights |
Driving personalized and scalable content consumption for the TME industry
Personalized and scalable content strategies, as well as 5G and GenAI, have become fundamental business imperatives for the TME industry
Whitepaper |
University campuses powered by 5G
Today’s university campuses are a mix of in-person and remote learning. Teachers rely on technology to upgrade the classroom experience and students rely on fast, reliable connectivity at all times.
Whitepaper |
Transforming the subscriber experience for telecom companies
This whitepaper explores HCLTech’s scalable, benchmarked and standardized fintech service catalog for telecom companies.
Whitepaper |
5G empowered theme parks
Today’s theme parks, powered by 5G, have hassle-free and quick check-in, smart parking solutions and AI assistance to enhance the visitor experience.
Blog |
Minding the Metaverse: What’s in store
Metaverse is a hot topic for every industry today. Explore how it can bring new opportunities for businesses.
Meet Our Ecosystem Partners
HCLTech advises and orchestrates technologies from leading partners, delivering scalable and fully integrated digital solutions for next-level results.
Move Fast. Move Better. Partner with HCLTech.
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