OUR MODE 1-2-3 STRATEGY | HCL Technologies



In a world of constant technology disruption, HCL Technologies helps its global clients map and navigate their transformational journeys, fueling them with emerging technologies such as cloud, artificial intelligence, and data analytics. HCL Technologies’ unique blend of services and products enables clients to achieve this transformation guided by the framework of HCL’s Mode 1-2-3 Strategy. The three modes can together play a role in a client’s overall strategy, or individually contribute to an independent growth strategy.

Mode 1: Core Services
HCL’s Mode 1 offers core services in the areas of Application Services, Infrastructure Services, Engineering and Research & Development, and Digital Process Operations. These Mode 1 offerings enable our clients to become much more efficient and agile and, therefore, more competitive in their industries. This is achieved through extreme automation, efficient delivery, and operational agility. Mode 1 leverages clients’ current business and IT landscape by consolidating a firm’s existing core, and identifying new ways to enhance that core with new technologies.

Mode 2: Next-generation Services
HCL’s Mode 2 offerings help enterprises take the next digital leap through insight-based, experience-centric, and outcome-driven integrated services that leverage next-generation technologies. Our Mode 2 offerings—Digital & Analytics, IoT WoRKS™ (Internet of Things), Cloud Native services, and Cybersecurity and GRC services—help our clients reimagine their businesses to remain relevant and take advantage of opportunities in the digital age.

Mode 3: Products and Platforms
HCL’s Mode 3 offerings deliver innovative software solutions that help clients target specific next-generation opportunities. Drawing on intellectual property created both internally and through an ecosystem of strategic partnerships, HCL’s scalable and ready-to-deploy software products and platforms reduce the time for clients to become future-ready.

HCL’s Mode 1-2-3 strategy is truly a differentiating approach in today’s marketplace, one that our clients are increasingly adopting. We are continuing to build and invest in our Mode 1-2-3 capabilities. This includes re-skilling our employees, and giving them the capabilities to deliver the services and products that make us the partner of choice for our clients globally.


HCL's Performance Metrics

HCL’s Performance Metrics

HCL's Mode 1-2-3 Strategy

HCL’s Mode 1-2-3 Strategy

HCL's Vision And Customer Promise

HCL’s Vision and Customer Promise