HCL ISD emerges as the ONLY Indian company cited as a 'Leader' in European Remote Infrastructure Management, by an Independent Research firm | HCL Technologies
Press Release

HCL ISD emerges as the ONLY Indian company cited as a 'Leader' in European Remote Infrastructure Management, by an Independent Research firm

Published Date
5 min. read
Published Date
5 min. read
Acknowledged for its ‘clear vision and road map for service enhancement’ and ‘stunning year-on-year revenue growth of 120% in this market’

The Report evaluated HCL's capability in this space vis-à-vis 13 players including 3 Indian service providers and 7 global IT giants. "The Indian provider has a modest number of delivery and support centers but has a strong processes based on ITIL and a clear vision and road map for service enhancement." This positions HCL as a promising Company in RIM and highest ranked Indian Offshore firm in this market," the Report said. 'HCL is best suited for infrastructure management with special care." The report also noted that "HCL is a good fit for buyers that require a partnership environment and want structured infrastructure transformation."

The company received the highest score (5) on criteria such as consolidation and virtualization, service management, management tools, vision and productivity investments and partnerships. Overall the report rated the companies based on a comprehensive set of 37 evaluation criteria grouped under three main categories, namely, Current Offering, Strategy and Market Presence.

Commenting on the findings of this latest report, Anant Gupta, COO, HCL Infrastructure Services Division, said, "HCL ISD continues to enjoy a phenomenal success of its RIM services in Europe which is clearly evident from this independent Report also which puts us in the same league as the global IT giants who have been mapping this continent since a far longer time than us. Last year we recorded an impressive 120% growth in Europe and continued to add to our European client list. Today we boast of 25 clients in Western Europe with at least 1 Global 2000 engagement in six of the nine western European countries validating adoption of the business model and comfort of co-sourcing in an outsourcing conservative market.

We also opened a new multi-lingual global delivery centre in Krakow, Poland to further boost our delivery capabilities in the region. HCL ISD is known in the Industry for its position as a thought leader in RIM and we are committed to providing our transformational value proposition to companies across Europe who are looking for transparency, flexibility and sustainable value –adds from their IMS vendors"

HCL is widely acknowledged as a pioneer and a leader in Remote Infrastructure Management. The company was ranked No.1 'Specialty Offshore Infrastructure Services Provider' by NeoIT and 'Managing Offshore' magazine and has also been ranked as the World No.2 in IT Infrastructure Services by Global Services 100 Survey. Today it boasts of 145 global clients including 40+ Fortune/Global companies who are subscribing to its RIM services delivered from eight locations in India, two in Europe, and one in Asia Pacific.


HCL ISD is a leading IT services company (known and registered as HCL Comnet in the Indian market and a subsidiary of HCL Technologies Ltd.). A focused player in the IT services arena, HCL ISD seeks to provide simplified infrastructure solutions through delivering high-performance management services for complex, distributed infrastructure environments encompassing the Internet, Client and legacy based infrastructures. HCL ISD addresses the growing demand for the cost-effective management of technology infrastructure across geographically dispersed locations. With a mission to develop innovative solutions for enterprises worldwide, the company has developed a unique model for Remote IT infrastructure management that enables customer organizations to achieve superior infrastructure performance and significantly reduced costs through a global delivery model. For more information, please visit www.hclisd.com

About HCL Technologies Ltd

HCL Technologies is one of India's leading global IT Services companies, providing software-led IT solutions, remote infrastructure management services and BPO. Having made a foray into the global IT landscape in 1999 after its IPO, HCL Technologies focuses on Transformational Outsourcing, working with clients in areas that impact and re-define the core of their business. The company leverages an extensive global offshore infrastructure and its global network of offices in 17 countries to deliver solutions across select verticals including Financial Services, Retail & Consumer, Life Sciences & Healthcare, Hi-Tech & Manufacturing, Aerospace and Automotive, Telecom and Media & Entertainment (M&E). For the year ended 30th June 2007, HCL Technologies, along with its subsidiaries had revenues of US$ 1.4 billion (Rs. 6034 crores) and employed 42,000 professionals. For more information, please visit www.hcltech.com

About HCL Enterprise

HCL Enterprise is a leading Global Technology and IT enterprise that comprises two companies listed in India - HCL Technologies Ltd & HCL Infosystems Ltd. The 3- decade-old enterprise, founded in 1976, is one of India's original IT garage start-ups. Its range of offerings span Product Engineering, Custom & Package Applications, BPO, IT Infrastructure Services, IT Hardware, Systems Integration, and distribution of ICT products. The HCL team comprises approximately 47,000 professionals of diverse nationalities, who operate from 17 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.in

Forward Looking Statements

Certain statements in this release are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies/ entities in which we have made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. The company does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the company.

Other product or service names mentioned herein are the trademarks of their respective owners

For further Queries/Details Pls Contact:

Zulfia Nafees | Internal Communications
HCL Infrastructure Service Division
Email: zulfian@hcl.in
Phone: +91 9810495138

Rikhil Seth
E-mail: rikhil.seth@bm.com
Phone: +91 9810647600

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