HCLTech: Supercharging Progress | Digital, Engineering and Cloud
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Modernizing business operations for a major South American bank
Case study

Modernizing business operations for a major South American bank

Accelerating performance and enhancing customer-centricity with experience transformation

Helping a super-app provider
achieve operational excellence
and cost efficiency
Case study

Strategic implementation for an app provider to achieve operational excellence

Our client is a multinational technology company. It’s super-app ecosystem encompasses ride-hailing, food delivery, and digital payments.
Data center transformation by migration to Azure
Case study

Data center transformation by migration to Azure

Leveraging IT and improving the end customer experience.
Simplified contact center user experience
Case study

Simplified contact center user experience

HCLTech enhanced the client’s customer experience delivery capabilities through like-to-like contact center migration
Strengthening operations and customer satisfaction
Case study

Strengthening operations and customer satisfaction

HCLTech's robust solution helped the energy service provider accelerate their operational efficiency and customer satisfaction levels.

Improving customer experience through streamlined global IT operations
Case study

Improving customer experience through streamlined global IT operations

Maximize IT Modernization
Standardizing business processes for improved customer engagement and experiences
Case study

Standardizing business processes for improved customer engagement and experience

We implemented a compliance-driven migration and automation for a US-based financial services holding company
Revamped brand presence and product experience
Case study

Revamped brand presence and product experience

Transforming brand presence and product experiences with innovative strategies, engaging designs, and seamless user journeys to drive customer connection and business growth.
Redefining customer experience for an African technology group
Case study

Redefining customer experience for an African technology group

HCLTech implemented a seamelss ecommerce portal that enabled self-service
HCLTech unified IT systems, improved operational efficiency for a Dutch multinational corporation
Case study

Transforming digital services for seamless customer experience

HCLTech unified IT systems, improved operational efficiency for a Dutch multinational corporation
Improving Customer Experience Through Enhanced Network Insights
Case study

Improving Customer Experience Through Enhanced Network Insights

Enhancing network performance monitoring and troubleshooting with GenAI to effectively address issues and reduce customer churn.
Driving business transformation with ultimate employee experience
Case study

Driving business transformation with ultimate employee experience

Catapulting growth for a global railway company with our FluidCC framework