The client was the EMEA regional division of an American diversified multinational mass media and entertainment conglomerate, headquartered in Burbank, California. The client wanted a holistic transformation of their applications.

HCL's solution provided:

• Standardized IT support process for effective delivery of services
• Developed SPICE—a new application component in TDS—for faster deployment, resulting in reduced effort by 90 minutes per deployment
• Successful migration of application to a supportable environment—SI application in TDS

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