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HCL enables significant cost savings and transformation initiatives by consolidating siloed applications onto a single platform for a leading European financial services company

HCL enables significant cost savings and transformation initiatives by consolidating siloed applications onto a single platform for a leading European financial services company

The customer was looking to transform its IT landscape and build a Single Customer View to enhance customer experience.  HCL, as the customer’s strategic transformation partner, designed a multi-vendor communication framework, known as ‘Customer Master Framework’ and it collaborated with the customer to develop a defined set of interface processes with clear roles and responsibilities and delivered a seamless implementation of the customer’s IT roadmap

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