SAP Testing Center of Excellence enables fortune 500 pharmaceutical and consumer healthcare company to reduce reputational risks, improve quality and improve cost efficiency

Client Information

Fortune 500 pharmaceutical and healthcare company with a portfolio of products for major disease areas such as asthma, cancer, virus control, infections, mental health, diabetes and digestive conditions.

Business Challenges

Reduction defect leakage to UAT and compliance to regulatory needs and audits.

CL Solution

The SAP TCoE enabled the client to scale up existing testing services and offer new services with higher quality, shorter delivery time and reduced cost. Key benefits include:

• Commercial flexibility to ensure the programmes are delivered within budget constraints
• Provided leadership and Subject Matter Experts (SMEs) in several key change initiatives including: the transition to single track, integrated ERP roadmap, Strategic Review Team and new deployment methodology
• The scalable team structure, governance mechanism and reusable processes are replicated across all the TCoE initiatives across the organization.

HCL is currently 4 years into its relationship with the client as a largest IT supplier and has worked collaboratively with the client to deliver the Commercial ERP and other supporting ERP initiatives.