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Enterprise Studio Webinars
Sep 16, 2020
Most enterprises and IT leaders realize the importance of migrating their existing contact center to the cloud to remain successful and ensure brand loyalty. Watch this joint webinar from the experienced industry leaders from BD, Genesys and HCL as they share some of the learned lessons, strategies and business outcomesfrom their migration journey from on-premises to cloud contact center.
Jul 23, 2020
Your end users play a key role in increasing the value of your software applications. Research shows that properly enabled users require less support and adopt new or upgraded software up to 4 times faster than untrained users. With EnableStudio (formerly CA Productivity Accelerator), your organization can develop content, create documentation, and deliver training using a single tool to...
Jun 02, 2020
Our team of panelists will discuss how recent events that have scattered teams to home offices worldwide have impacted the effectiveness of Agile. Co-location is a foundational agile characteristic – but how important is it when it’s impossible? Does the distribution of teams break Agile? Can successful Agile transformations still weather the disruptions? How are Agile principles holding up...