Rise of Device as a Service
New technologies are rapidly changing business and customer interactions both internally and externally in organizations around the globe. Companies are adopting a new model of device management called "device as a service" to address security and sustainability challenges.
Device-as-a-Service (DaaS) offers devices and associated services packaged on a single platform, driving a seamless customer experience, OPEX flexibility, and access to the latest technologies. It also promotes sustainability within the Circular Economy, where products are made, used, then returned instead of being discarded and consigned to waste. DaaS enables a sustainable end-to-end device lifecycle that lowers the carbon footprint and reduces energy requirements, making businesses more competitive and creating new opportunities for growth.
This exclusive whitepaper by Harvard Business Review Analytic Services examines the trends and the opportunities DaaS presents for businesses to become more sustainable throughout their ecosystems.
Download the Whitepaper
Driving a new era of business transformation
This whitepaper provides insights from leading industry leaders, subject matter experts, consultants, and academicians about how DaaS offerings are uniquely positioned to address security and sustainability challenges, as well as other obstacles enterprises may face as they transition to a new model of work.
Here are some of the highlights of their views:
Boosting the Employee Experience
The DaaS model is designed to provide faster provisioning and enhanced support of the IT devices that employees need to perform at the highest level. Thereby improving the overall employee experience and productivity.
Closing Security Gaps
The DaaS model looks to address the security gaps through mechanisms like automated security and policy updates, along with integrated device management, device security, and compliance.
DaaS supports sustainability not just by extending the life of devices but also by supporting work from home, which can reduce driving time and real estate costs.
Liberating IT Resources
DaaS has the potential to liberate IT resources for higher-level tasks. It helps to scale hardware requirements over time, shifting expenses from capital to operational and eliminating the need to manage hardware life cycles.
Transitioning to DaaS: Start at the Top
Comfort with Outsourcing
Ask hard questions before outsourcing functions such as security
Companies need to be aware of the refresh cycle and process for adding and removing IT devices
Companies need to ensure their employees have access to the devices when they need them.
Organizations need to ask the DaaS vendor how it intends to share the information of its management tools.
If a company decides to terminate the DaaS contract, it needs assurances that its data will be securely wiped from all IT devices.
DaaS contracts should include a disaster recovery plan to ensure resources are available in the event of an emergency.