Overview
With over 18 years of innovation alongside Adobe, HCLTech proudly stands as an Adobe Platinum Partner. Harnessing expertise across Adobe’s versatile products, we have created data-driven and GenAI powered solutions that enhance Total Experience for all. The Advantage Experience suite of solutions, a beacon in our expansive solutions portfolio, has guided customers through a reimagined universe of experiential journeys.
Together, HCLTech and Adobe are guiding businesses toward the next frontier of digital experience while delivering impactful solutions that resonate with every customer, employee and user.
HCLTech at Adobe Summit 2026
Watch highlights from Adobe Summit 2025
Summit Insights: Driving Next-Gen Marketing with Agentic AI and Adobe
Virender Singh, Vice President at HCLTech, shares insights from Adobe Summit 2025—spotlighting how generative and Agentic AI are redefining marketing automation, Adobe Experience Cloud capabilities and personalized customer journeys at scale.
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Summit Insights: Driving Next-Gen Marketing with Agentic AI and Adobe
Adobe Summit 2025 | Expert Interview Panel
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Virender Singh, Vice President at HCLTech, shares insights from Adobe Summit 2025—spotlighting how generative and Agentic AI are redefining marketing automation, Adobe Experience Cloud capabilities and personalized customer journeys at scale.
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Summit Insights: GenAI and Agentic AI Are Reshaping Enterprise Acceleration
Adobe Summit 2025 | Expert Interview Panel
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Sadagopan S, Global Head of Commercial Apps and SaaS at HCLTech, unpacks how GenAI and Agentic AI are driving a new era of enterprise agility—reducing time-to-market and amplifying impact. As Adobe’s ecosystem evolves, we are helping clients extract more differentiated value, faster and at scale.
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Summit Insights: Elevating Customer Experience with GenAI-Powered Precision
Adobe Summit 2025 | Expert Interview Panel
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From focused customer needs to AI-enabled self-service, Shilpa Sood, Operations Director at HCLTech, highlights how GenAI is driving a new era of personalized customer experiences—helping businesses stay ahead with intelligent, scalable support solutions.
Our Solutions
- Elevated Commerce
- GenAI for Marketing
- Enhanced Experience
- Connected Marketing
- Customer Data & Insights
- Scaling Innovation
- Industry Solution
Elevated Commerce
Solution Brochure
Crafting creative commerce experience for D2C and B2B with HCLTech X Adobe
Revolutionizing commerce experiences with HCLTech X Adobe’s latest solution
Solution Brochure
Carving seamless E-commerce journey with HCLTech’s Commerce-as-a-Service offering
HCLTech's ADvantage Commerce as a Service ready to revolutionize e-commerce journeys
Solution Brochure
Delivering omnichannel, data-driven and personalized buying experiences at scale
Innovative framework by HCLTech X Adobe integrates many digital touch points to provide a creative solution for customers on their journey
GenAI for Marketing
Solution Brochure
Content Assist
Content Assist helps marketers create consistent, impactful content with AI, offering efficiency across multiple channels while maintaining brand voice and engagement.
Solution Brochure
Conversational Analytics
Conversational Analytics enhances marketing through data analytics, personalized content and code generation. It simplifies data, offering insights and strategies for improved outcomes.
Solution Brochure
Meta Human AI
Meta Human is an AI digital assistant revolutionizing customer engagement by offering 24/7 personalized support. It enhances user experience, improves efficiency and streamlines business operations.
Solution Brochure
Advantage Experience
HCLTech’s Advantage Experience redefines customer engagement by integrating GenAI to streamline operations, personalize interactions and enhance platform efficiency for Total Experience.
Enhanced Experience
Solution Brochure
Building personalized experiences across customers’ digital journeys
An efficient solution for automating development and creating memorable marketing experiences
Solution Brochure
HCLTech X Adobe unite to reduce time-to-market, optimize cost and reduce marketing activation effort
A robust and scalable network meeting all marketing operations requirements while improving efficiency and cost
Whitepaper
Unleash customer experience at scale
In today’s hyper-competitive and customer-centric world, getting the digital experience platform right is imperative
Connected Marketing
Solution Brochure
Realign and reduce gaps between designers and developers
Enhance productivity of your teams with easy automation
Solution Brochure
Creating connected ecosystems for a seamless customer experience
A solution that helps leverage and unite the sales and marketing teams to provide your customers with an unparalled experience
Whitepaper
Empower digital marketing engagement with HCLTech
A framework that addresses the needs of our customers around scaling digital marketing implementations to facilitate global brand consistency, reusability, and agility.
Customer Data & Insights
Solution Brochure
Smoother customer journey with customer 360 degree view
Our data-driven experience framework brings together data and provides insights to faciliate exceptional experiences at all customer touchpoints
Whitepaper
The path to personalization at scale
Data-driven customer journey is a must for personalization
Whitepaper
AI-assisted content management, the future of content
The role of AI and machine learning technologies in content management is rapidly evolving. Discover real-world use cases and business value of these technologies.
Scaling Innovation
Whitepaper
Deep dive into the virtureal world of Metaverse
An overview of the metaverse technology, business drivers, early adopting industry segments, and the foreseeable challenges in its adoption to mainstream business
Industry Solution
Life Sciences and Healthcare Brochure
Simplify customer engagement with HCLTech and Adobe-enabled platform
Engagement and enablement solutions for life sciences enterprises
Financial Services Brochure
Enhancing customer experience for financial sectors
Leverage cloud-based infrastructure to enable data-driven personalization with HCLTech
Retail Brochure
Transform every retailer’s customer engagement experience with our scalable solution
Automate marketing initiatives and implement them efficiently for retail enterprises to make your customer engagement more meaningful
HiTech & Manufacturing Brochure
Integrated experience solution to drive engagement and enablement
Provide a holistic customer experience with this personalized, collaborative omni-channel and commerce enabled solution
Travel Brochure
HCLTech's solution puts you leaps ahead of the competition with differentiated experiences
Provide your customers with a seamless and differentiated end-to-end user journey
Our Distinctive Approach
Our Advantage Experience powered by GenAI will seamlessly integrate GenAI across your customer journey, connecting experiences, streamlining processes and leveraging powerful platforms for unprecedented engagement and business growth.
Our human-centric approach delivers personalized, omnichannel experiences that drive customer loyalty and maximize ROI. From content creation to data analytics, we empower your business with the tools and strategies needed to thrive in today's dynamic market.
Total Experience
Delivering connected and consistent experiences at every touchpoint.
Agentic AI–led marketing operations
Enabling autonomous agents that sense, decide and act in real time across marketing operations.
Intelligent experience platforms
Connecting data, creativity and execution end-to-end to power scalable experiences.
Total Experience
Today, delivering experiences that resonate on a personal level is not just desired — it's expected. Businesses are adapting to a major shift in expectations, with 67% of industry leaders leveraging GenAI to gain real-time insights from knowledge databases and deliver personalized, scalable experiences. As a result, embracing Total Experience has become a competitive necessity to stay ahead in this evolving landscape.
HCLTech's TX Maturity Assessment empowers organizations to gain deep insights into their capabilities and chart a transformative path toward experience centricity without bounds. Don't let your potential go untapped.
Providing seamless user experience for a hard disk manufacturer
We leveraged Adobe to deliver stellar growth by enabling collaboration
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Driving best-in-class customer experience for a European electric utility company
We leveraged Adobe Experience Cloud to deliver a boost in sales through personalized experiences and improved customer engagement
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Delighting an American mobile phone provider with seamless CX
HCLTech defined and implemented a breakthrough customer experience transformation journey for a customer-centric organization
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Fueling growth with enhanced business processes for a global chemical giant
In partnership with Adobe, HCLTech enhanced organization-wide business processes for a global chemical company
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Setting up next generation digital engagement platform for streamlined transformation
HCLTech defined future-ready omnichannel platform and roadmap for transformation journey
Learn moreOur Leaders at Adobe Summit
EVP, Global Head, Enterprise Transformation Advisory, Digital Business Services, HCLTech
Vice President, Digital Experience Platforms
HCLTech