Elevate User Experience, Boost Uptime and Eliminate Tech Debt
The traditional one-size-fits-all approach to application support and maintenance is obsolete. An evolving tech stack landscape means you need to evolve in lockstep, nimbly building better customer experiences while managing cost and efficiency.
HCLTech specializes in empowering businesses to embrace operational resilience and enabling our clients to anticipate, adapt and deliver cutting-edge solutions.
Go beyond automation. Improve your performance metrics. Achieve operational resilience.
Go Beyond Automation to Build Better Experiences
We call it ASM 2.0. You'll call it genius.
HCLTech ASM 2.0 is a next-gen framework that redefines application support and maintenance. This innovative solution propels your organization forward with experience-centric and business-aligned outcomes.
Leveraging intelligent automation and contextualized application support operations, we deliver the results you need to build your future today.
Operating model transformation
Integrate your app-managed services, app development and cloud modernization into a streamlined operation
Site reliability engineering
Enable faster cloud-native development to increase your platform reliability, resiliency and performance
Al-powered analytics
Layer it in for preventive operations and actionable insights for better operational decision-making
Business context
Align your application operations with business value streams to boost your organizational KPIs
Intelligent operations
End-to-end observability and AI-driven decision-making to simplify your app management and operations
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HCLTech AI Force for Ops Ignites ASM 2.0: Powering Your App Support and Maintenance Revolution
The HCLTech AI Force for Ops platform from HCLTech transforms enterprise operations with predictive AlOps and a proactive approach to resilient and agile operations.
HCLTech ASM 2.0, powered by HCLTech AI Force for Ops, optimizes costs and efforts, delivering better business outcomes by scaling agility with DevSecOps, adapting and customizing ITOps, orchestrating the app model, and upscaling the AlOps journey.
Potential increase in ops efficiency
Potential reduction in ops spend
Potential improvement in resolution times
Success Stories
GenAI-powered operations ensure seamless service for millions of subscribers
HCLTech AIForce.Ops platform reduces business outages through proactive and predictive monitoring
Flipping the switch on outages as an energy leader cuts downtime with automation
HCLTech modernized IT, leveraging AI-driven automation to boost efficiency, reduce incident backlogs and improve customer experience.
Breaking the IT firefighting cycle for a Fortune 500 retail leader
Modernized retail giant's IT ecosystem with AI and automation, enhancing customer experience
How IT Became a Revenue Powerhouse for a Leading Industrial Manufacturer
Enabling a global industrial manufacturer to save millions and streamline operations with HCLTech's application management expertise
Enabling business process automation for a leading American Transportation and Logistics company
HCLTech transformed support operations for enhanced efficiency and customer experience
Enabling digital transformation for a Fortune 500 financial services company
HCLTech redefines IT services to achieve resilient operations and a seamless experience
Build Your Future with Next-Gen ASM
Less upkeep. Smarter operations. Reduced tech debt. Get there with HCLTech’s application support and maintenance services.