Achieving superior business results with HCLTech Full-Stack Observability | HCLTech

Achieving superior business results with HCLTech Full-Stack Observability

New-age applications built on cloud native technologies and distributed architectures have created a complex IT landscape.
10 minutes read
Sachin Sharma


Sachin Sharma
Director, Cisco Ecosystem
Shashank Pandey


Shashank Pandey
Director – Global Sales Engineering GSI/MSP
10 minutes read
Achieving superior business results with HCLTech Full-Stack Observability

The modern application landscape has transformed how we looked at applications a decade ago. Research reveals that *87% of organizations operate in a multicloud environment. Although the ever-evolving digital footprint of end users and the burgeoning technologies that back it up have made applications more resilient, scalable and efficient, there is a caveat of a much higher level of complexity coming alongside it.

New-age applications are built leveraging cloud native technologies with distributed architectures by default, using the best available services, running hybrid environments and communicating using APIs as a default standard.

The quest to leverage best-in-class services or reap cost advantage through financial engineering by choosing an optimal pricing mix from different public hyperscalers leads to hybrid environments leveraging many services from different geographies.



Achieving superior business results with HCLTech Full-Stack Observability



According to research, *75% of DevOps initiatives fail to meet expectations due to difficulties working across teams, while data silos are the most critical challenge business leaders face in digital transformation. Siloed environments can create friction among application development, security and IT operations.

Traditional monitoring is inadequate for the complex application architectures in today's markets.

Reactive monitoring is insufficient for these companies to analyze the onslaught of data they receive. Additionally, navigating between disparate tools or relying on cloud service providers' monitoring tools is not efficient nor provides holistic visibility/ insights/ actionable inputs across the ecosystem. Real-time, proactive insights are the need of the hour; otherwise, businesses might suffer.

In this context, HCLTech's Full-Stack Observability (FSO) powered by Cisco helps enterprises get a complete picture of the complex IT landscape by connecting application health and security issues with business objectives aligned with the company's business goals.

HCLTech FSO powered by Cisco allows technologists to diagnose and resolve performance and security issues across all layers supporting the application infrastructure, regardless of where it resides. Adopting this strategy improves an organization's ability to deliver high-performing, secure applications — while keeping an eye on cost challenges inherent in expanding cloud services.

HCLTech FSO powered by Cisco enables teams to communicate and make decisions more efficiently, ultimately allowing them to:

  1. Reduce tool sprawl

    Organizations deploy multiple-point solutions to monitor various domains, with each giving a partial view of the total stack while different IT teams try to correlate the picture manually. Using FSO will result in a single platform providing a correlated view of the entire stack from a business standpoint. This reduces single-point solutions and increases collaboration between different IT teams by giving them a single view while reducing the Mean Time to Resolution (MTTR).

  2. Strengthen security

    Technologists gain insights into existing and undiscovered vulnerabilities ranked in priority order based on the likelihood of exploitation. Giving DevOps and Security teams shared context supports DevSecOps by making security checks part of the development processes. In doing so, security vulnerability checking is integrated into applications from the beginning — without compromising velocity or performance.

  3. Improve customer satisfaction

    Gaining insights into application health across user experiences and business-critical transactions enables teams to see and fix disruptions before they impact users. With a stable and responsive infrastructure and the right observability tool, developers can release new products and features securely on time — to elevate end-user experience challenges.

  4. Accelerate innovation

    With less time spent on data analysis and firefighting, ITOps has more bandwidth to support developers and improve infrastructure in the long term. Organizations can work with developers to ensure technology investments align with roadmaps and growth initiatives that support optimization and innovation needed to outpace the competition.

  5. Optimize costs and resources

    FSO allows infrastructure teams to model “what-if” scenarios accurately, forecast capacity, and gain insights into cloud costs. With these tools, they can adjust capacity as needed, improving performance and reducing unnecessary expenses.

Amalgamating teams for exceptional user experiences

HCLTech FSO powered by Cisco gives isolated teams tools and insights to handle growing and dispersed application ecosystems by supporting shared context for a harmonious and collaborative environment. Adopting an FSO strategy closes the gap between application development, security, and IT operations. Still, it also propels the business towards a shared mission of boosted application performance, strengthened infrastructure, and enhanced security while crafting unforgettable user experiences that support business growth.

For more details, please refer: <Application observability for optimal business impact | HCLTech>


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