Type to SearchView Tags
Next-Gen Enterprise | Automation

Blog Category Listing

The pace of transformation in the telco system over the last few years has increased manifold. Such telco digital transformation is due to the adoption of delivery based on network functions virtualization (NFV) as opposed to traditional custom...
Video Testing
Heuristic implementation of Video testing through automation and rendering solution of Logo identification, text verification from video, and also endow video files comparison with frame by frame report. The solution is applicable with various video...
Journey to transformation

Oct 16, 2020

Modernized Order-to-Cash: Journey to transformation

Yashi Sharma F&A Practice Lead, Digital Process Operations

“A problem is a chance for you to do your best. Take the risk or lose the chance.” COVID era has challenged the organizations to deliver more in less. More Cost savings, extra productivity benefits, increased ROI, improved metrics performance,...
The Value Proposition

Oct 14, 2020

Part II – The Value Proposition (or so I am Told)

Dennis Helms Solution Architect, ERX Enterprise Cloud

Part II gets into the value proposition. What was the business problem you were trying to solve? What were you sold? What questions did you ask in the sales cycle, or perhaps what questions should you have asked? We will take a deeper look into the...
Program Management

Oct 12, 2020

Program Management in Crisis

Deepak Kikan Deputy General Manager, Digital & Analytics

Covid-19 has pushed the limits of program management while testing the technology advancement to make the skill a success. It has changed the way the traditional program management was done with the customer priorities shifting towards the cost...
Automating Industrialising Microservices

Oct 07, 2020

Automating Industrialising Microservices

Arup Kumar Pal Enterprise Architect, Digital & Analytics

With increasing demand in Cloud App development, development of Microservices with end-to-end DevOps and Testing for many projects and customer has increased a lot. An industrialized factory-based development approach along-with tool and technique...
Borderless Enterprise Enabling Connected Experiences
HCL’s Xpand 4.O is a complete Digital Engineering offering, based on the 3 pillars of connected design, connected factory, and connected products & services, sets about doing 2 things – leveraging existing customer infrastructure to optimize...
 Program Management in situations like COVID-19

Oct 07, 2020

Program Management in situations like COVID-19

Pankaj Kumar Gupta Associate General Manager, Digital & Analytics

Pandemic situations such as COVID-19 are not a routine phenomenon and happens once in a long while. However, when such a crisis happens the customer programs might get impacted due to change in working conditions causing anxiety, depression and fear...
Program Management for Next-Gen Enterprises

Oct 07, 2020

Program Management for Next-Gen Enterprises

Pankaj Kumar Gupta Associate General Manager, Digital & Analytics

In the digital world, enterprises cannot afford failure of innovation-driven digital transformation programs due to poor execution, as competition is too fierce and the time to market is critical. Driven by the speed of business change, advancement...
What is Digital Infrastructure?

Apr 21, 2016

What is Digital Infrastructure?


Corporate strategies are now based on digital transformation. Businesses are now focussing on customer engagement/UX, rapid innovation etc. A new class of digital infrastructure is evolving, one which better supports this digital transformation.
The pace of transformation in the telco system over the last few years has increased manifold. Such telco digital transformation is due to the adoption of delivery based on network functions virtualization (NFV) as opposed to traditional custom...
Managing Customer

May 19, 2020

Managing Customer Experience During COVID-19: A Contact Center Perspective

Rahul Poddar Global Director - Customer Lifecycle Management, HCL Digital Process Operations (DPO)

There is no doubt that above all else, the COVID-19 pandemic has been the greatest humanitarian crisis of the modern age. In the course of a few months it has taken control of everyone’s present with a definite hold into our future as well. In this...

May 07, 2020

Artificial Intelligence driving change: A COVID-19 perspective

Kalyan Kumar B Corporate Vice President & Chief Technology Officer, IT Services

In this blog, KK delineates the importance of AI in enabling a highly extendable workplace environment that allows organisations to quickly scale and dynamically adapt to changing business needs. He highlights the importance of strategies and...
The Utility industry is shifting from a highly traditional, regulation-driven marketplace to an advanced technology-driven environment. For Infrastructure optimization and supply-demand balance, use of the smart devices has increased exponentially...
Changed Realities in Hospitality Industry post COVID-19
The global COVID-19 outbreak has affected businesses, especially the travel and hospitality industry, and disrupted the continuity of operations. As we come to terms with the pandemic, industries are grappling the consequences of an economic...
Chronic Disease Management process
Chronic Disease Management (CDM) is an integrated care approach to manage chronic disease or condition that is persistent or otherwise long-lasting in its effects. As care delivery continues to evolve from reactive disease treatment to proactive,...
Collaboration and remote working

May 11, 2020

Collaboration and remote working in the new normal

Ravee Gokulgaandhi Principal Architect, HCL Google Ecosystem Business Unit

In this blog, Sanjay talks about how HCL and Google Cloud can help organisations foster collaboration, retain productivity and deliver an equitable experience in these unprecedented times and beyond.

Aug 25, 2017

Machine Learning

Avinash Gaur Technical Lead

This blog delves deep about the different algorithms available in the machine learning space and the ways to choose the best algorithm based on your requirements.

Automation – A Requirement or Necessity?
Rabia Sharma | March 18, 2016


In today’s world, where things keep on changing on daily basis and we sometimes find it hard to adjust with the changing needs and scenarios, automation does play an important role for continuous delivery. QA being the gatekeepers, are not only limited to perform manual testing but also play an important role in designing frameworks and implementing test scenarios programmatically.

5 FinTech trends to watch in 2016
Santosh Kumar - Senior sales director & Head – Fintech Innovation | February 29, 2016

Financial Services are at the cusp of digital disruption. We might not be witnessing a 'revolution', but all the emerging trends and technologies are certainly proving that we are in the midst of an ‘evolution’.

Most of the large global banks are born pre-digital and are facing the challenge of legacy infrastructure, software, and culture. On the other hand, the new challenger banks are born-digital and carry no baggage of legacy. They are creating products and services that are relevant to the digital age customer’s needs.

Most of the large global banks are planning to either start their new digital banks or buy stakes in some of the challenger banks just as BBVA did recently by taking ~30% stakes in Atom bank. At the least, we will witness many pre-digital born banks investing in and embracing digital trends and technologies in 2016.

Here are 5 FinTech trends to watch out for in 2016:​

  • Blockchain - Distributed Ledger:

    Financial services organizations are racing to harness the power of the Bitcoin infrastructure to slash costs. The basic technology underpinning the Bitcoin virtual currency could be used by some of the world's biggest banks. These banks want to use the Blockchain method because it is hard to fool - making fraud difficult, speed up trading systems and make deals more transparent. Many banks such as UBS are already trying out Blockchain technology for different use cases.

    Blockchain is the software that both powers and regulates cryptocurrency Bitcoin. In its most basic form, it records ownership of Bitcoin — money — and transactions — one person paying another. The software uses a distributed ledger to police the network, which means a certain proportion of the vast network must sign-off on a transaction before it can be processed. This replaces the need for a ‘trusted middleman’ in a transaction.

    The project to test Blockchain-like technology is being led by financial technology firm R3 which has so far signed 30 banks. R3 has done a good job bringing all the rival banks together. We are witnessing a great interest across financial services on trying out this disruptive technology and will continue to see investment in 2016 to try out specific use cases that can give banks a competitive advantage.

  • Biometrics:

    2015 was the year that banks began to experiment seriously with biometrics: US financial provider USAA already offers three different biometric login options for its mobile customers (Touch ID, Facial recognition, and Voice recognition). Biometrics has been the ‘Next Big Thing’ in authentication for a long time now, but many things that have held it back have not gone away. There is often the need for costly additional equipment, and processes that require verification by a back office platform which makes it slow. Wells Fargo is testing voice recognition and eye scanning, joining an increasing number of banks and other financial services companies using biometrics technology to authenticate customers using their mobile applications. Nearly one-third of the largest US banks plan to make biometrics available to mobile banking customers by the end of this year.

  • Artificial Intelligence (AI):

    Robots have begun their invasion of banking. Robots and Artificial Intelligence (AI) in banking have the potential to reduce costs, expand skills, and improve the customer experience while working alongside or replacing humans. According to an article, Barclays believes that AI is the future of banking, and one bank in Tokyo is already staffed by a helpful robot. We have already seen rudimentary examples where users can talk to a computer system to make money transfers or access information. 

    Robo-advisors, or fully-automated online investment platforms, are also disrupting the financial advisory services. FinTech startups such as Betterment and Wealthfront have managed to pull early investors with their robo-advising platforms offering the perks of low fees and a reduced entry barrier when it comes to minimums. Many large banks including Deutsche Bank have launched their robo-advisor services. Automated financial advisors and planners that assist users in making financial decisions is a very strong use case. 

    We are certain to see an increased investment into AI in 2016 across financial services.

  • The API Economy:

    APIs are yet another vital trend driving disruption, and fueling FinTech startups and open banking data initiatives worldwide. Some of the new banks such as Fidor bank are already reaping the benefits of open APIs. With new rules such as European Payment Service Directive (PSD2) coming into existence, banks will have to implement APIs that can provide access to payment account information to third parties – including their competitor banks – following the customer’s explicit consent.

    Consumers now have the power to engage and perform transactions wherever they are, through a device of their choice. To engage customers across all digital media, banks need to be able to provide contextual and personalized product offerings and drive immediate conversion through embedded offerings. With the advent of APIs, banks can easily expose their product catalogs, payment wallets, and other services to digital customers.

    APIs are an important component in the digital architecture and banks are investing in building modern applications that can service their customer on a platform of their choice at any point in time. We will continue to see increased investment in 2016 on building APIs and helping banks serve their digital customers better.

  • Cloud Computing:

    Cloud has become one of the mainstream strategy topics for most large global banks. The debate is not if, but, how will they eventually embrace cloud – if not public cloud, then private cloud or hybrid cloud – and which version to select for which function.

    Banks will continue adopting Cloud services for their business applications, while carefully keeping sensitive data housed at private data centers. According to CIO.com, Deutsche Bank plans to have 80% of its systems based in the cloud by 2020. Today, cloud has matured and covers a panacea of Software-as-a-Service, Infrastructure-as-a-Service, Platform-as-a-Service, and more. It is certain that if not public, private, and hybrid clouds will play a vital role in the banks’ digital future.

    Join us at Netherland India Business Meet 2016 to hear Santosh kumar speak on ‘The changing face of Financial Services’

Automating Test-script Generation
Padmajaya Bhagavathiammal - Deputy General Manager | November 17, 2015