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Next-Gen Enterprise | Automation
Collaboration

Sep 07, 2018

Collaboration at Cisco Live 2018 (Orlando)

Ram Ojha - Deputy General Manager and Global Head - Unified Communication and Contact Center Practice
Deputy General Manager and Global Head
Cisco, in the Collaboration Summit 2018 at Arizona, had announced the rebranding of Spark to WebEx Teams. The acquisition of Broadsoft brought uncertainty about its integration with WebEx Teams and market pitch of the two competing products. Read...
111
CISCO

Sep 06, 2018

Power of NetBOT @ Cisco Live 2018

GAURAV MADAN - Deputy General Manager & Global head - DATA Networks practice
Deputy General Manager
Enterprise networks are no longer going to be hardware-defined and innovations in software can bring unique differentiation. In line with this, we have developed a network automation framework called NetBOT. We have already deployed NetBOT for Cisco...
134
Cisco

Aug 09, 2018

Cisco Live 2018 - Bots to unBOTtle automation powers of Networks

Yatindra Mahajan - Head, Networks Practices
Head, Networks Practices
Cisco Enterprise Network BU invited HCL to participate in the Enterprise Network and Mobility Village ‘CiscoLive’. HCL’s automation framework – “NetBOT”, created a buzz with use cases demonstrating third-party support to the DNAC ecosystem.
210
Chatbpot

Aug 07, 2018

How Chatbots Improve the Insurance Value Chain

Prasannavenkadesh Sankar - Senior Business Manager
Senior Business Manager
While looking for automation possibilities for the key insurance business processes, mostly the repeatable, the cynosure of the insurance industry is shifting toward macro and micro components of the value chain.
228
iAssure

Jun 27, 2018

Assuring true digital transformation with the power of A.I.

Amit Gupta - SVP & Global GTM Head for HCL DRYiCE
SVP & Global GTM Head for HCL DRYiCE
Many organizations – often with primitive IT systems, processes & high dependency on humans are often pushed into ‘point’ digital transformation programs to stay relevant. To deliver enterprise-wide digital transformation, organizations are...
208
Enterprise Software

Jun 27, 2018

In Enterprise Software, The End Goal Comes First

Amit Gupta - SVP & Global GTM Head for HCL DRYiCE
SVP & Global GTM Head for HCL DRYiCE
At DRYiCE, a division of HCL, focused on building AI-powered products & platforms, we have re-looked at ways that can bring the best of their existing investments (tools) & Artificial Intelligence to deliver a cohesive enterprise...
134
Virtual Assistant

Jun 27, 2018

Role of Virtual assistants in patient support

Satwik Addepalli - Senior Management Trainee, Life Sciences- Business Solutions Group
Senior Management Trainee
Virtual assistants provide personalized aid by answering day-to-day queries about specific conditions and medications, providing instructions, and making recommendations based on customers’ data. The consumers are also well connected by integrating...
211
The Business Imperative

Jun 20, 2018

The Rise of the Machines: How AI & Cognitive Technologies are Transforming Financial Services

Mani Nagasundaram - SVP & Global Head of Solutions – Financial Services, HCL Technologies
SVP & Global Head of Solution
As the pace of technological innovation breaks down barriers, the financial services industry needs to prioritise its goals and develop long-term strategies. We are already seeing signs of a certain maturity among CIOs as they weigh in on their...
348
Automation Dynamic

Jun 05, 2018

A Network Automation Dynamic Duo: NetBrain & NetBOT by HCL Technologies

Grant Ho - SVP, Global Marketing
SVP, Global Marketing
NetBrain & HCL's NetBOT are a Network Automation Dynamic Duo. 
NetBrain delivers network visibility and automation, while NetBOT makes networks proactive and self-aware. Read the blog to know some of the use cases on how they work...
482

Pages

What is Digital Infrastructure?

Apr 21, 2016

What is Digital Infrastructure?

Alan Flower - Vice President & CTO - Europe
Vice President & CTO - Europe
Corporate strategies are now based on digital transformation. Businesses are now focussing on customer engagement/UX, rapid innovation etc. A new class of digital infrastructure is evolving, one which better supports this digital transformation.
9,604
How Technology is changing the Face of the BPO Industry

May 12, 2016

How Technology is changing the Face of the BPO Industry?

Akanksha Garg - Category Manager- Engineering R&D services & Business Services
Category Manager
Business process outsourcing has traditionally been viewed by the corporate sector as a means for businesses to cut down costs and improve profitability. In recent years, there has been a remarkable transformation in BPO powered by technology.
1,655
The Business Imperative

Jun 20, 2018

The Rise of the Machines: How AI & Cognitive Technologies are Transforming Financial Services

Mani Nagasundaram - SVP & Global Head of Solutions – Financial Services, HCL Technologies
SVP & Global Head of Solution
As the pace of technological innovation breaks down barriers, the financial services industry needs to prioritise its goals and develop long-term strategies. We are already seeing signs of a certain maturity among CIOs as they weigh in on their...
348
NLP and the future of enlightened businesses

Aug 12, 2016

NLP and the future of enlightened businesses

Kalyan Kumar B - Corporate Vice President & CTO IT Services
Corporate Vice President & CTO IT Services
NLP, a key AI module, automates query-service processes by ‘learning’, reducing wait-time and costs with preventive insights from negative instances. HCL’s AI solution, DryICE was felicitated in the NLP category at the AI Summit, 2016.
2,247
Machine

Aug 25, 2017

Machine Learning

Avinash Gaur - Technical Lead
Technical Lead
This blog delves deep about the different algorithms available in the machine learning space and the ways to choose the best algorithm based on your requirements.
809
Automation

May 04, 2016

Making Enterprise IT “Automation Ready”

Kalyan Kumar B - Corporate Vice President & CTO IT Services
Corporate Vice President & CTO IT Services
AIBusiness recently interviewed Kalyan Kumar, Executive Vice President and CTO for ITO and Digital at HCL Technologies. At The AI Summit in London on 5 May, Kalyan will join three fellow AI experts on the Closing Keynote Plenary Panel to discuss the...
2,435
Chatbots

May 15, 2017

AI Powered Chatbots: Shaping the Future of Customer Interactions

Ramu P - Group Project Manager
Group Project Manager
Conventional commerce and predictive technology blends virtual assistance and AI to enable personalized, relevant, and engaging customer experiences. Leveraging chatbots can help brands stay competitive and offer differentiated customer experiences...
883
Robotics Process

Aug 16, 2017

Robotics Process Automation: Not A Frontier Anymore!

Kalyan Kumar B - Corporate Vice President & CTO IT Services
Corporate Vice President & CTO IT Services
In order to achieve business transformation, Robotics Process Automation (RPA) is not enough; the only way forward is Cognitive Orchestrated Process Automation (COPA). Read this article to lead effective conversations on automation.
1,690
Artificial Intelligence

Dec 26, 2017

Master or Slave? The role of Artificial Intelligence

Vijay Guntur - Corporate Vice President - ERS HiTech and Communications
Corporate Vice President - ERS HiTech and Communications
AI Assistants are the go-to things today. People from all age-groups are taking to AI assistants in a big way to get things done. The more we use AI assistants, the better they are getting at their job.AI and related technologies will play a big...
748

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