Sep 07, 2018
Collaboration at Cisco Live 2018 (Orlando)
Cisco, in the Collaboration Summit 2018 at Arizona, had announced the rebranding of Spark to WebEx Teams. The acquisition of Broadsoft brought uncertainty about its integration with WebEx Teams and market pitch of the two competing products. Read...
Sep 06, 2018
Power of NetBOT @ Cisco Live 2018
Enterprise networks are no longer going to be hardware-defined and innovations in software can bring unique differentiation. In line with this, we have developed a network automation framework called NetBOT. We have already deployed NetBOT for Cisco...
Aug 09, 2018
Cisco Live 2018 - Bots to unBOTtle automation powers of Networks
Cisco Enterprise Network BU invited HCL to participate in the Enterprise Network and Mobility Village ‘CiscoLive’. HCL’s automation framework – “NetBOT”, created a buzz with use cases demonstrating third-party support to the DNAC ecosystem.
Aug 07, 2018
How Chatbots Improve the Insurance Value Chain
While looking for automation possibilities for the key insurance business processes, mostly the repeatable, the cynosure of the insurance industry is shifting toward macro and micro components of the value chain.
Jun 27, 2018
Assuring true digital transformation with the power of A.I.
Many organizations – often with primitive IT systems, processes & high dependency on humans are often pushed into ‘point’ digital transformation programs to stay relevant. To deliver enterprise-wide digital transformation, organizations are...
Jun 27, 2018
In Enterprise Software, The End Goal Comes First
At DRYiCE, a division of HCL, focused on building AI-powered products & platforms, we have re-looked at ways that can bring the best of their existing investments (tools) & Artificial Intelligence to deliver a cohesive enterprise...
Jun 27, 2018
Role of Virtual assistants in patient support
Virtual assistants provide personalized aid by answering day-to-day queries about specific conditions and medications, providing instructions, and making recommendations based on customers’ data. The consumers are also well connected by integrating...
Jun 20, 2018
The Rise of the Machines: How AI & Cognitive Technologies are Transforming Financial Services
As the pace of technological innovation breaks down barriers, the financial services industry needs to prioritise its goals and develop long-term strategies. We are already seeing signs of a certain maturity among CIOs as they weigh in on their...
Jun 05, 2018
A Network Automation Dynamic Duo: NetBrain & NetBOT by HCL Technologies
NetBrain & HCL's NetBOT are a Network Automation Dynamic Duo.NetBrain delivers network visibility and automation, while NetBOT makes networks proactive and self-aware. Read the blog to know some of the use cases on how they work...
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Apr 21, 2016
What is Digital Infrastructure?
Corporate strategies are now based on digital transformation. Businesses are now focussing on customer engagement/UX, rapid innovation etc. A new class of digital infrastructure is evolving, one which better supports this digital transformation.
May 12, 2016
How Technology is changing the Face of the BPO Industry?
Business process outsourcing has traditionally been viewed by the corporate sector as a means for businesses to cut down costs and improve profitability. In recent years, there has been a remarkable transformation in BPO powered by technology.Jun 20, 2018
The Rise of the Machines: How AI & Cognitive Technologies are Transforming Financial Services
As the pace of technological innovation breaks down barriers, the financial services industry needs to prioritise its goals and develop long-term strategies. We are already seeing signs of a certain maturity among CIOs as they weigh in on their...
Aug 12, 2016
NLP and the future of enlightened businesses
NLP, a key AI module, automates query-service processes by ‘learning’, reducing wait-time and costs with preventive insights from negative instances. HCL’s AI solution, DryICE was felicitated in the NLP category at the AI Summit, 2016.
May 04, 2016
Making Enterprise IT “Automation Ready”
AIBusiness recently interviewed Kalyan Kumar, Executive Vice President and CTO for ITO and Digital at HCL Technologies. At The AI Summit in London on 5 May, Kalyan will join three fellow AI experts on the Closing Keynote Plenary Panel to discuss the...
May 15, 2017
AI Powered Chatbots: Shaping the Future of Customer Interactions
Conventional commerce and predictive technology blends virtual assistance and AI to enable personalized, relevant, and engaging customer experiences. Leveraging chatbots can help brands stay competitive and offer differentiated customer experiences...
Aug 16, 2017
Robotics Process Automation: Not A Frontier Anymore!
In order to achieve business transformation, Robotics Process Automation (RPA) is not enough; the only way forward is Cognitive Orchestrated Process Automation (COPA). Read this article to lead effective conversations on automation.
Dec 26, 2017
Master or Slave? The role of Artificial Intelligence
AI Assistants are the go-to things today. People from all age-groups are taking to AI assistants in a big way to get things done. The more we use AI assistants, the better they are getting at their job.AI and related technologies will play a big...