Dec 05, 2019
Your AI Strategy - Who is responsible
AI is continuously evolving and enterprise leaders are exploring multiple options to experience AI. Many of them have a goal and wish for AI but not the strategy for AI, they want to “start small” and expect “quick results”. To be successful with AI...
Nov 25, 2019
AI in Publishing and Information Services
Publishing and information services organizations can deliver customer value by curating contextualized content and mining for actionable insights from both structured and unstructured big data. Largely unstructured, big data is spread across emails...
Nov 01, 2019
Transforming Customer Experience and Business Operations with Analytics: The HCL Advantage
Great customer experience, speed, and accuracy are the current needs of today’s next-gen enterprises. The generic “one-size-fits-all” approach no longer works as a response for the modern customer. In the volatile, uncertain, complex and ambiguous (...
Nov 01, 2019
Obtaining your Chatbot becomes a werewolf? Then what is your Silver Bullet?
AI-enabled Chatbots or Cognitive Virtual Assistant can read, understand, and process the user queries like a human without any pre-loaded instructions. So while obtaining a Cognitive Virtual Assistant platform, it is important to identify the...
Oct 18, 2019
Unlocking the True Potential of Global Centers of Excellence
Indian Global Centers of Excellence (GCEs) have evolved significantly over the last two decades. Originally called Captive Centers in the early 1990s, GCEs are offshore centers that function in designated roles for large multinational organizations...
Sep 27, 2019
Do you have an AI and “crying over spilt milk”? then you are missing Collective Intelligence (CI)
Artificial Intelligence is becoming increasingly popular in enterprise digital journey. To achieve desirable results, a new type of ”Collective Intelligence” has emerged to target and interconnect the logical touchpoints in People, Process &...
Sep 23, 2019
Beyond Hospital Walls: consumer empowerment for faster, better and cost-effective care
Digital healthcare enterprises today leverage data, are experience centric and outcome driven, and are keen on innovating. However, the key element that will determine the future of healthcare is consumer empowerment. RPM is a classic example of how...
Aug 21, 2019
HCL’s EXACTO Intelligent Automation Streamlines Bank Trade Processing
HCL’s EXACTO Intelligent Automation Streamlines Bank Trade Processing
Aug 05, 2019
Reengineering RPA and AI for Digital Banking
As automation and AI technologies have matured, the financial industry has become one of its major proponents. These organizations are adopting Robotic Process Automation (RPA) and Artificial Intelligence (AI) solutions as a way to help them enhance...Pages
Oct 18, 2019
Unlocking the True Potential of Global Centers of Excellence
Indian Global Centers of Excellence (GCEs) have evolved significantly over the last two decades. Originally called Captive Centers in the early 1990s, GCEs are offshore centers that function in designated roles for large multinational organizations...
Apr 21, 2016
What is Digital Infrastructure?
Corporate strategies are now based on digital transformation. Businesses are now focussing on customer engagement/UX, rapid innovation etc. A new class of digital infrastructure is evolving, one which better supports this digital transformation.
May 12, 2016
How Technology is changing the Face of the BPO Industry?
Business process outsourcing has traditionally been viewed by the corporate sector as a means for businesses to cut down costs and improve profitability. In recent years, there has been a remarkable transformation in BPO powered by technology.
Nov 26, 2018
AI & RPA in Energy & Utilities
The Utility industry is shifting from a highly traditional, regulation-driven marketplace to an advanced technology-driven environment. For Infrastructure optimization and supply-demand balance, use of the smart devices has increased exponentially...
Mar 09, 2017
What’s new in Workload Scheduler Version 9.4
Workload Scheduler Version 9.4 has answered questions around efficiency, innovation and simplicity with several features for all users: on Premise, on Cloud (SaaS) and on Bluemix (PaaS). Read this blog to know more.
Jun 20, 2018
The Rise of the Machines: How AI & Cognitive Technologies are Transforming Financial Services
As the pace of technological innovation breaks down barriers, the financial services industry needs to prioritise its goals and develop long-term strategies. We are already seeing signs of a certain maturity among CIOs as they weigh in on their...
Aug 12, 2016
NLP and the future of enlightened businesses
NLP, a key AI module, automates query-service processes by ‘learning’, reducing wait-time and costs with preventive insights from negative instances. HCL’s AI solution, DryICE was felicitated in the NLP category at the AI Summit, 2016.Aug 05, 2019
Reengineering RPA and AI for Digital Banking
As automation and AI technologies have matured, the financial industry has become one of its major proponents. These organizations are adopting Robotic Process Automation (RPA) and Artificial Intelligence (AI) solutions as a way to help them enhance...