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Cloud Smart Adoption in Healthcare

Cloud Smart Adoption in Healthcare
October 07, 2021

Industry statistics (Source: Gartner-July 2020 Public Domain) show that public cloud services were the sole bright spot for IT spending in 2020-21, which is expected to grow rapidly as economies reopen. When the COVID-19 pandemic hit, the cloud could deliver what it was supposed to despite a few initial hiccups. It was able to cater to increased demand and customers’ preference of flexible, pay-as-you-go consumption models.

As industries across the globe embrace cloud, well-established enterprises that are moving their core business operations to general-purpose cloud have a specific challenge. They generally rely on home-grown applications/industry-specific software designed specifically for on-premise infrastructure. Most cloud assessments for such companies reveal that migrating their applications to the cloud is not simply a matter of re-platforming or re-hosting but re-factoring of a big chunk of their applications. They face a tough choice as merely ‘lifting and shifting’ applications to cloud results in sub-optimal performance, whilst refactoring them would be time and cost-intensive. This is where the industry cloud pitches in as the panacea with industry-specific solutions. As industries all over are slowly waking up to this concept, the front runners/leaders are already gearing up to leverage cloud smartly for accelerating their cloud migrations while reducing risks.

With the pandemic and the growing attention of governments to public health, one industry that deserves special attention is life sciences and healthcare services. Cloud adoption had previously faced resistance from the healthcare industry due to stringent security and compliance regulations. However, the adoption rate is now increasing due to lower costs and the ability to speed up the analysis of care components like clinical notes, reduced maintenance, and cost savings.

A huge chunk of the healthcare sector is currently using cloud for its core operations. Market statistics predict healthcare cloud computing to grow to USD 64.7B by 2025 vis-à-vis USD 28.1B in 2020 due to technological upgradation, healthcare digitization, and cloud-based IT solutions adopted by healthcare providers . The key drivers for cloud in healthcare include:

  1. Data access: Medical practitioners can easily access and securely analyze patient health records on cloud to make informed decisions instead of manually sifting through physical records maintained in the past.
  2. Data recovery: Healthcare data loss can be extremely detrimental to companies. The cloud presents a distinct advantage with HA/DR capabilities, timely backups and recovery options, minimizing chances of critical data loss.
  3. Data interoperability: Interoperability required at data, systems, and protocols level with the vast use of wearables, IoT devices, online health tracking apps highlight the importance of common datastore on cloud.
  4. IT costs: With the ever-increasing patient data records, driven largely by the pandemic and growing healthcare needs, storing and maintaining vast volumes of data require more IT staff and infrastructure. This leads to additional expenditure, which can be cut down by cloud adoption.
  5. Smart treatments: Healthcare platforms with access to vast historical data- EHRs distributed across multiple sites and geographies can leverage AI, big data, etc., with cloud to mine data, diagnose, and recommend treatments for complex diseases, including cancer.
  6. Telehealth: Healthcare professionals can diagnose and treat patients remotely through video chats, mobile apps, and more, on the cloud, reducing costs and time while providing patients with seamless remote healthcare support.

Healthcare institutions must look forward to partnering with technology vendors to embark upon this cloud adoption and transformation journey. HCL Technologies, with a broad spectrum of cloud services , is adding Cloud Smart to the portfolio to support this journey.  

HCL Cloud Smart is a suite of industry-aligned IPs, solutions, and services blended with a secure and resilient cloud foundation, principles of agile operations, and continuous innovation. It enables enterprises to maximize business value and re-invent customer experience.

HCL Cloud Smart assists healthcare enterprises to achieve their business goals, i.e., improve patient care experience, optimize health outcomes, and reduce costs with its healthcare-specific solutions. The solutions fit the typical nuances and constraints, such as data protection, retention regulations, and specific needs (HIPAA compliances) of this industry. The following elements of HCL Cloud Smart services help healthcare enterprises to speed up their cloud migration/adoption and digital innovations:

Smart consulting

  • Smart consulting – HCL Smart Healthcare Consulting helps align the right business strategy to enterprise goals, defining cloud adoption and transformation roadmaps, and organization change management (OCM) strategy. It assesses the current and targeted operating model w.r.t people, processes, and technology, based on industry trends and best practices in healthcare IT.
  • Smart offerings and industry solutions – HCL’s healthcare-aligned vertical IPs such as patient engagement platform, CARE (Connected assets in a regulated environment), and more, help enterprises with an enhanced customer experience and innovation, leading to increased ROI.
  • Smart partnerships – HCL’s strong partnerships with hyperscalers, OEMs, and healthcare industry vendors help with their onboarding to solve specific business issues for these enterprises.  
  • Smart R&D – HCL’s solutions and expertise around next-gen digital technologies, such as IoT, AI/ML, AR/VR, etc., accelerate innovations and further complement design thinking workshops and POCs by leveraging HCL Cloud Native labs.
  • Smart Ops – Agile Ops, driven by XLAs, helps healthcare enterprises achieve their goal of operational efficiency. It offers self-service, preventive and predictive maintenance, self-healing, continuous optimization, toil reduction, enhanced automation with telemetry-led observability, infrastructure as code, AI/ML-based analytics/dashboarding, and more. Also, integrated product and platform teams help ensure resilient and reliable business services to end-users. HCL Cloud FinOps further helps in the optimization of cloud consumption and spend.
  • Smart talent and culture – HCL ensures the right, high-quality, T-shaped skills with hands-on experience available on-demand to provide the best possible services to these enterprises. It helps them develop a strong cloud culture with its frameworks and methodologies on agile processes and OCM.
  • Smart products – HCL has pre-built frameworks, blueprints, and runbooks which help enterprises speed up time-to-market, increase productivity, and induce operational efficiencies.

As the world continues to suffer from the pandemic, healthcare services are under huge stress. Therefore, technology-driven innovation has emerged as a possible answer. HCL Cloud smart is undoubtedly at the core of the healthcare-centric services that can be leveraged by various stakeholders at different levels including governments, hospitals, healthcare institutions, laboratories, and individuals helping them transition into a new and digital paradigm of business.