Cognitive Product Support:Next Phase of Intelligent Support Services
Today, customized user experiences and burgeoning demands are two major expectations from customers in an As-a-Service economy. Hence,the same anticipations have been building up for the technology sector. Read how Cognitive Product Support could unleash a number of far-reaching impacts.
Jul 25, 2017
Dynamically Scaling Industries with Huge Gamut of Regression Challenges and Their Solution
Scaling can be at any level: enhancing operations, upgrading software, introducing new software in the present setup, and extending global reach, among others. Solutions such as regression make it possible to scale up to higher levels.
Jul 21, 2017
Will Blockchain Become the Cyber Security Linchpin for the Digital Future?
A McKinsey survey on risk-management maturity of large companies found that only a dismal 5% of them had matured capabilities in managing cybersecurity risks. Because of digital transformation, these companies are even more vulnerable. Blockchain...
Jul 21, 2017
Accessibility Engineering: The Road Ahead
Accessibility Engineering has a lot of myths around it due to which most companies tend to shy away from it. In this blog, we try to debunk these myths and show how accessibility makes complete business sense. Read this blog to know more.
Jul 21, 2017
Improving product support for telecom software through design thinking
In Traditional Telecom Tech Product Support Model, customer complaints raised either by phone support lines or logging system or some other means are first analyzed by Enterprise Support Team. Adaptive software design and knowledge sharing can go a...
Jul 21, 2017
Transforming Product-Centric Organizations through Design Thinking
Large legacy product R&D organizations will have to transform in a non-disruptive way into a Service R&D organizations. This will need extensive collaboration and herein design thinking has a major role to play. Read this blog to find out....
Jun 12, 2017
How Hyper Personalization is defining the Future
Over the years, the focus on standardization through mass manufacturing has shifted to personalization through automation and smart manufacturing.
Jun 09, 2017
Cyber Security in Avionics: Becoming Future Ready
The dependence on software in the aviation industry is increasing rapidly. Software systems used by the defence departments are in a constant state of risk, thanks to complex interferences from multiple sources. Protecting the software from cyber...
May 29, 2017
Empathy—the Backbone of Design Thinking
Many organizations have adopted the design thinking approach as a part of their culture to tackle complex problems and improve their existing products or designs. Following the iterative process of Research, Ideate and Prototype, they have embraced...
May 24, 2017
How To Prevent Faults in Virtual Network Functions (VNFs) Through Pattern Recognition
The exponential network growth has led to several VNF deployment challenges. A cutting-edge VNF SLA monitoring solution ‘VNFs Fault Prevention by Recognizing Fault Patterns’ enables effective VNF SLA fault management. It comprises four modules -...Pages
Feb 09, 2016
Internet of Things with an Eye
To be “smart everywhere” we need to have “eyes everywhere”
Apr 05, 2016
Docker and its Relevance in DevOps
If you have been following open source, you might have heard about Docker and containers, and the impact it is going to have on Virtualization and DevOps. In this article, I would like to introduce you to the concept of Docker and how it fits...
Nov 02, 2017
Design Thinking: Putting customer and customer experience at the core of product innovation
Successful companies are increasingly putting customers, not technology, at the heart of product design. It turns out that understanding what problems customers have and how a product can solve them is more important than simply incorporating new...
May 09, 2016
Unified Communication – Be Unified be Connected
The way we have used communication is changing and is evolving along with technology with unified communication leading the way. Integration of real-time communication tools helps people to exchange ideas and perform their work more effectively
Feb 08, 2017
Executive Summary @ a Finger Click – A Technocrat View
In today's day and age, business leaders are faced with a lot of information clutter that prevents them from taking informed decisions. Automated text summarization is a technique that can help them sift through all unimportant content and get to...
Dec 06, 2016
Impact of Engineering Analytics on End Customers
The usage and impact of Engineering Analytics across the product development lifecycle stages (Design, Test, Sustenance, and Support) is well understood and articulated. This blog series talks about the end user dimension to Engineering Analytics...