Cognitive Product Support:Next Phase of Intelligent Support Services
Today, customized user experiences and burgeoning demands are two major expectations from customers in an As-a-Service economy. Hence,the same anticipations have been building up for the technology sector. Read how Cognitive Product Support could unleash a number of far-reaching impacts.
Aug 01, 2017
Why Every Organization might go for the API Management
Blog sets out to establish the relation between API and micro services. With the increase of Mobility & SOA and with the advent of MicroServices, it is the need for a comprehensive design to expose services as API and enable better integration,...
Jul 31, 2017
Contextual Enquiry, Understanding users with Observation and enquiry
This blog talks about how contextual enquiry has impacted design thinking. Designers are now becoming more motivated to think strategically and holistically before starting any design. Designers are now looking to be a part of the initial research...
Jul 25, 2017
Dynamically Scaling Industries with Huge Gamut of Regression Challenges and Their Solution
Scaling can be at any level: enhancing operations, upgrading software, introducing new software in the present setup, and extending global reach, among others. Solutions such as regression make it possible to scale up to higher levels.
Jul 21, 2017
Will Blockchain Become the Cyber Security Linchpin for the Digital Future?
A McKinsey survey on risk-management maturity of large companies found that only a dismal 5% of them had matured capabilities in managing cybersecurity risks. Because of digital transformation, these companies are even more vulnerable. Blockchain...
Jul 21, 2017
Accessibility Engineering: The Road Ahead
Accessibility Engineering has a lot of myths around it due to which most companies tend to shy away from it. In this blog, we try to debunk these myths and show how accessibility makes complete business sense. Read this blog to know more.
Jul 21, 2017
Improving product support for telecom software through design thinking
In Traditional Telecom Tech Product Support Model, customer complaints raised either by phone support lines or logging system or some other means are first analyzed by Enterprise Support Team. Adaptive software design and knowledge sharing can go a...
Jul 21, 2017
Transforming Product-Centric Organizations through Design Thinking
Large legacy product R&D organizations will have to transform in a non-disruptive way into a Service R&D organizations. This will need extensive collaboration and herein design thinking has a major role to play. Read this blog to find out....
Jun 12, 2017
How Hyper Personalization is defining the Future
Over the years, the focus on standardization through mass manufacturing has shifted to personalization through automation and smart manufacturing.
Jun 09, 2017
Cyber Security in Avionics: Becoming Future Ready
The dependence on software in the aviation industry is increasing rapidly. Software systems used by the defence departments are in a constant state of risk, thanks to complex interferences from multiple sources. Protecting the software from cyber...Pages
Jul 06, 2016
Customer Experience: The new game changer for the Aviation Industry
The aviation industry is witnessing a boom of growth and expansion. ‘Experience’ is taking the center stage of the customer engagement blueprint.
Nov 30, 2018
Security in a digitally enabled Retail CPG world
According to HBR, Retail is one of top 5 industries to be most affected by digital transformation. The usual suspects IoT, AI and analytics are being implemented at large scale across the biggest retail players with Amazon leading the way and...
Aug 22, 2016
Cognitive Product Support:Next Phase of Intelligent Support Services
Today, customized user experiences and burgeoning demands are two major expectations from customers in an As-a-Service economy. Hence,the same anticipations have been building up for the technology sector. Read how Cognitive Product Support could...
Oct 14, 2016
Managed Engineering Services: The Future Model
Today, companies are looking to be agile, lean, and improve continuously. Discover how managed model in engineering services answers problem with staff augmentation model
Jun 15, 2016
Need of Monitoring for IoT Devices
In this growing world of technology where everything is connected, the monitoring of devices becomes indispensable.The traditional way of monitoring may not be capable to monitor the IoT devices.It is crucial time to explore more compatible and...
Dec 16, 2016
Where is my ROI – The Digital Marketing Conundrum
The core challenge for most organizations undertaking an analytics project, is quantifying the return on investment (RoI). When it comes to digital marketing, it becomes difficult to justify the cost invested versus gains associated with it....
May 09, 2016
Unified Communication – Be Unified be Connected
The way we have used communication is changing and is evolving along with technology with unified communication leading the way. Integration of real-time communication tools helps people to exchange ideas and perform their work more effectively