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Technology | Engineering R&D

Category blogs - Featured

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Digital Twin
1,329
Digital Twin is a very important concept for the manufacturing sector, which is being swept by a digitalization wave. Digital twin technology leverages big data analytics to empower the manufacture in meeting their performance KPIs in the VUCA world...
Healthcare
1,156
The Blog talks about emerging technologies enabling various stakeholders to improve value to the customer, how Digitization in Healthcare could contribute in saving many lives and betterment of lifestyle. It also talks about the potential threat of...
SMAC
831
The SMAC stack (or Social, Mobility, Analytics and Cloud) has been one of the most used, overused and abused acronyms of the tech industry. Everything tech is linked one way or another to SMAC, they say. True, there have been businesses who didn’t...
Chatbot
464
Allowing users to ask questions and interact real-time with a brand on messaging platforms is the new tactic used by businesses. Chatbots are the resources being used to help users solve problems and promote interactivity. Here I am explaining about...
Every Organization might
651
Blog sets out to establish the relation between API and micro services. With the increase of Mobility & SOA and with the advent of MicroServices, it is the need for a comprehensive design to expose services as API and enable better integration,...
Contextual Enquiry
621
This blog talks about how contextual enquiry has impacted design thinking. Designers are now becoming more motivated to think strategically and holistically before starting any design. Designers are now looking to be a part of the initial research...
Regression Testing for OEMs and Service Providers
366
Scaling can be at any level: enhancing operations, upgrading software, introducing new software in the present setup, and extending global reach, among others. Solutions such as regression make it possible to scale up to higher levels.
Blockchain
1,853
A McKinsey survey on risk-management maturity of large companies found that only a dismal 5% of them had matured capabilities in managing cybersecurity risks. Because of digital transformation, these companies are even more vulnerable. Blockchain...
Accessibility Engineering
375
Accessibility Engineering has a lot of myths around it due to which most companies tend to shy away from it. In this blog, we try to debunk these myths and show how accessibility makes complete business sense. Read this blog to know more.
Data Science in Product Testing
600
Data Science these days is dominating the discussions on technology solutions, across the board, Product development process has a great potential to benefit from it. This blog explores how, we can use Data science to improve the quality of a...
Widening
1,340

Oct 07, 2015

Widening The Web

GH Rao Ex-President - Engineering and R&D Services (ERS)

GH Rao, who heads engineering and R&D services at HCL Technologies, has recently returned from the annual Mobile World Congress in Barcelona.
Chatbot
798

Feb 08, 2018

How AI Makes Our Life Easy Through Chatbots

Anupa Krishnan Senior Technical Lead

The AI inside a chatbot is machine learning and it is known as Natural Language Processing (NLP). NLP has the proficiency to understand a conversation and thus mimic like a human conversation. An AI agent inside a Chatbot achieves the goal through a...
DAG
321
DAG is a set of upto 16 Exchange mailbox servers which automates recovery at the database-level after a database, server, or network failure. This blog teaches you hassle free creation and configuration of a DAG in a click.
Eliminating Data Vulnerabilities with a ‘Resilient’ Cyber Security Model
1,094
In recent years, security testing has emerged as a source of corporate integrity, brand reputation, and customer accountability. Security testing encompasses network, applications, and devices – including opportunities such as IoT security testing,...
Every Organization might
651
Blog sets out to establish the relation between API and micro services. With the increase of Mobility & SOA and with the advent of MicroServices, it is the need for a comprehensive design to expose services as API and enable better integration,...
Pivot
4,731

Jul 19, 2016

Pivot Analysis in Big Data

Sivasubbu B Technical Lead

Pivot analysis is an essential and integral component for many business enterprise reporting. Read the blog to learn the scope of pivot analysis in big data
customer experience
2,536
The aviation industry is witnessing a boom of growth and expansion.  ‘Experience’ is taking the center stage of the customer engagement blueprint.
Product Support
875
Product support is provided to customer when the product fails to function in the desired manner. The issue may be with the customer's usage or with the embedded software/hardware failures. Questions on quality arise when testing/lack of end-to-end...
Puneet Sachdeva

Never suffer a pitfall, select the right execution framework
Puneet Sachdeva - Technical Architect | October 24, 2017
281 Views

Decision paralysis in terms of “what to do with the data?” is a major reason for the lack of experimentation in with data initiatives. It is like sitting and waiting on the side lines, while your competition is making the most of it. A bigger problem is when you know “what to do with the data?” but do not know which tools are available? Or which framework fits your use case? Read on to know how to choose the right execution framework.


Narayanan Dharmarajan

Accessibility approach for IVI and IFE
Narayanan Dharmarajan - Group Project Manager | October 9, 2017
391 Views

This blog emphasizes the importance of Accessibility in In-Vehicle-Infotainment and In-Flight-Entertainment space, the current status of lack of accessibility in many systems, and how HCL with its focus on accessibility & how we can leverage our expertise in that we gained from many different engagements.


Amit Kumar Agarwala

Enhancing Agent Experience at Contact Centres
Amit kumar Agarwala - General Manager | September 6, 2017
272 Views

Contact center technologies flourished, answering customer questions and solving their problems has progressively become simple.But that has not directly translated to better efficiencies of cost reductions for the enterprises.This write-up focuses on the agent pool that completes interactions and transactions with the customer. Read on to know more.