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Delivering Financial Services
33
The “new normal” of social distancing has forced business leaders and strategist world over to rethink approaches of executing traditional workflow without involving direct human physical contact. Similarly, the closure of bank branches and customer...
Order to Cash
270

Aug 17, 2020

Order to Cash – Panoramic view from the COVID Horizon

Yashi Sharma F&A Practice Lead, Digital Process Operations

What is keeping the CFOs up in COVID situation is uncertainty about a range of rapidly moving issues that includes how to track cash flows, financial planning, analyzing the company's financial strengths and weaknesses and proposing corrective...
Automation is making the Financial Services
76

Aug 11, 2020

How Automation is making the Financial Services Industry Resilient

Anubhav Mehrotra VP, Head of Infrastructure and Cloud Services for Financial Services

To thrive in a post-COVID-19 world, the financial services industry will have to reimagine how they operate. Financial enterprises can leverage the transformative power of automation using DRYiCE Lucy, a solution developed by HCL to set their...
Digital Dexterity
103

Aug 10, 2020

Digital Dexterity will sustain the loyalty of digital-savvy consumers

Rajesh Srivastava Senior Vice President, Financial Services, North America

A recent report from McKinsey shows that the world has jumped five years forward in consumer & business digital adoption in a matter of around eight weeks. According to a June 2020 survey by DXC, 54% of US Insurance consumers said that using an...
Credit Management Restructuration Post-COVID
40

Aug 05, 2020

Credit Management Restructuration Post-COVID

Sudip Lahiri SVP & Head Financial Services Europe

If we look at credit management, with the present COVID-19 scenario, banks are required to be more proactive in protecting their customers as well as themselves against the expected credit losses. And, for that financial institutions need to re-...
Automated Legal Trawl Platform
222

Jul 21, 2020

Automated Legal Trawl Platform - A Crucible for Digital Platform Innovation

Chinmaya Mishra Senior Technical Specialist, Digital & Analytics

IT innovators at Southeast Asian banks have steadily invested in digital platforms over the past decade or so. However, they grapple to embrace business approaches that can maximize the value of the ecosystem than just focusing on increasing...
AI and Machine Learning in Financial Services
700
Needless to say, in this post-COVID-19 world the way businesses and clients interact with each other has irreversibly changed. We have seen banks and other financial institutions leveraging technologies like AI, Machine Learning and Intelligent...
Digital Customer Engagement in the Era of Social Distancing
122

Jul 06, 2020

Digital Customer Engagement in the Era of Social Distancing

Mustafa Sabuwala Principal – Financial Services, APAC

Social distancing norms offers a remarkable opportunity for financial institutions to bolster their digital engagement journeys for products and services that have traditionally been exchanged via face-to-face interaction at the branches. There are...
Artificial Intelligence
292

Jun 29, 2020

Artificial Intelligence: Revolutionizing Banking with Predictive Analytics

Ashutosh Uniyal Associate Vice President, Financial Services, ANZ

With the advent of emergent technologies such as AI and automation, coupled with the global need for digital transformation, banks have reached a point where future-facing, proactive changes are no longer value additions but are indeed key...
SOFR and Libor
2,396

Jan 22, 2020

Transition from LIBOR to SOFR

Kaviya V Senior Business Analyst

Starting around 2005, few banks around the world manipulated the LIBOR (London Interbank Offered Rate) benchmark rate for their own profits (from trades and to show that they are more creditworthy) which came to light in the year 2012.  After...
Data driven decision making in the banking industry
904
In today’s banking landscape, business is driven by data. Data provides valuable insights for businesses to focus on key areas that need valuable resources such as people and money. 
Fintech
1,846

Nov 21, 2019

BS11 Impacts and its IT Implications

Rouble Saha Senior Business Manager, Banking Domain, Financial Services

Over the years, banks have lost millions of dollars due to unplanned outages or downtime in the services. This has also created a negative impact on a bank’s reputation and brand image. Many a time, these services are being managed by outsourced...
COVID -19
2,313

Apr 17, 2020

Examining Impact of COVID -19 on Wealth and Asset Management Firms

Ashok Bhat Practice Lead, Capital Management Services, Financial Services, HCL

COVID -19 has seen a worldwide business impact. This blog aims to examine its impact on the Wealth and Asset Management Industry. I would like to highlight my perspective of the analysis in three aspects: Current challenges faced by Asset and...
Swift
2,101

Oct 16, 2019

SWIFT GPI

Rouble Saha Senior Business Manager, Banking Domain, Financial Services

The cross border transactions have historically been a puzzle for most of the banks as they cannot predict the exact time and fees to complete the transaction. Moreover, it becomes very difficult to track the payment once it goes out of the...
BFS
646

Mar 23, 2020

CCAR - Comprehensive Capital Analysis and Review

Vimal Jain Senior Business Specialist, Delivery Practice

CCAR is a united states regulatory framework governed by Federal reserve to assess, regulate & supervise large US banks that are too big to fail. Post 2008 Global economic crisis/subprime crisis/Recession, resulted in economic collapse of US...
Order to Cash
270

Aug 17, 2020

Order to Cash – Panoramic view from the COVID Horizon

Yashi Sharma F&A Practice Lead, Digital Process Operations

What is keeping the CFOs up in COVID situation is uncertainty about a range of rapidly moving issues that includes how to track cash flows, financial planning, analyzing the company's financial strengths and weaknesses and proposing corrective...
Credit Risk
475

Mar 23, 2020

Basel IV Credit Risk

Goutham Karthik Ramasamy Senior Business Analyst

Banks may need start increasing their capital reserve to offset off-balance sheet activities. For banks operating on Standardized Approach, there may be an improvement in Risk Weighted Assets (RWA) if their books have a lower Loan-to-Value (LTV)....
Delivering Financial Services
33
The “new normal” of social distancing has forced business leaders and strategist world over to rethink approaches of executing traditional workflow without involving direct human physical contact. Similarly, the closure of bank branches and customer...

Don’t Let Your Legacy Systems Make You Irrelevant
Jaspaul Saini - Delivering Advisory and IT Systems | March 17, 2016
441 Views

This is the first in a series of blogs that examines how ‘internet savvy’ challengers are entering the insurance market and what this can mean to an industry that has traditionally been perceived as ‘stodgy’, ‘risk averse’ and ‘slow to change’. The blog goes on to discuss the legacy technology challenges that are hampering the industry today, and how different modernization strategies and/or radically new operating models are needed to compete in the future.


Disruption in Insurance industry – is it sporadic
Murali Mohana Rao - Senior Business Specialist With Insurance Practice | March 17, 2016
780 Views

Business Disruption is not new, but, simultaneous disruption in different walks of life and across businesses is the new phenomenon that global businesses are trying to position as an opportunity, challenge, or a threat. With never like before technology led la-uber disruptions surfacing in different industries, business needs to develop a deeper understanding of the underlying factors to come with an effective strategy to survive a possible deluge, if not to differentiate and stand apart. This applies more to industries where sporadic disruptions are surfacing but failing to make a remarkable impact. Insurance is one such industry. I think the insurance industry is poised for a very exciting but challenging phase in coming years.


Make ‘Fun’ to sell insurance & reduce cost - “Gamification in Insurance”
Murali Dharan Haragopal - Head of Global Insurance Business Solution Group | March 17, 2016
1296 Views

Did you know? Games share certain characteristics with insurance, business and our lives! Significant common characteristics include uncertainty, challenge, chance, choices, goal, relevance, reward, rules and terms of agreement.