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Changed Realities in Hospitality Industry post COVID-19
The global COVID-19 outbreak has affected businesses, especially the travel and hospitality industry, and disrupted the continuity of operations. As we come to terms with the pandemic, industries are grappling the consequences of an economic...
Every aspect of a business stands to gain from the cloud. And CEM is the obvious next step to achieving radically improved productivity and cost-efficiency from cloud adoption.
Fluid CX

Jul 27, 2020

Fluid CX: Driving customer engagement in the Experience Economy

Yatindra Mahajan Practice Head – Networks and Contact Center Services

Imagine entering a room full of strangers intending to interact with them. What if you are coming to buy, return, complain, or ask for help? What if one of the strangers turns out to know you well, is super quick with responses and addresses all...
Banking Vision – Uncovering Future

Jul 24, 2020

Banking Vision – Uncovering Future

Vimal Jain Senior Business Specialist, Delivery Practice

Since inception Banks have experienced many changes and have come a long way, this is evident from just being a traditional bank (facilitating deposits and loans to customers) to revolutionizing banking experience for customers. Online banking and...
Analytics use cases in Disability Claim management

Jul 23, 2020

Analytics use cases in Disability Claim management

Veeraraghavan Kazhiyur Mannar Business Manager- Insurance Practice, HCL Financial Services

Disability claim management is a complex area in the claims value chain. Short Term Disability (STD) and Long Term Disability claims (LTD) constitute the two most important types of disability claims.  These are living benefits and are tied to...
Aerospace and Defense
Traditionally, global aerospace and defense organizations have relied on country-level compliance processes and IT delivery, resulting in siloed data and lack of centralized visibility with minimal data sharing. The same has resulted not only in non...
Digital Workforce
In this era of digitally disrupted economy, Insurance is one such industry which is seeing a huge spike in investment of both time and resources for the optimization of their processes via automation, which at the end of the day would enhance their...
360 point of view of your investment

Jun 12, 2020

360° view of your Investments

Rangarajan Rupanarayanan Senior Business Manager

Financial Planning plays a vital role in our life as our future is dependent on the same. Across the globe, most individuals work for at least 30 years starting from age 25. They lead a life style that may or may not match their earnings, without...
Smart Equipment Maintenance
Organizations in the mining, oil and gas, and natural resources sectors are under constant pressure to maintain production uptime. With market volatility in the wake of the COVID-19 pandemic, organizations are heavily interdependent on global supply...
Slotting optimization in warehouses
The saying “A place for everything, and everything in its place” almost sums up the idea behind warehouse slotting and profiling.

Mar 23, 2020

CCAR - Comprehensive Capital Analysis and Review

Vimal Jain Senior Business Specialist, Delivery Practice

CCAR is a united states regulatory framework governed by Federal reserve to assess, regulate & supervise large US banks that are too big to fail. Post 2008 Global economic crisis/subprime crisis/Recession, resulted in economic collapse of US...
Big Data

Nov 28, 2018

Big Data & Analytics in the Energy & Utilities industry


The energy and utility industry typically comprises power plants generating electricity, transmitted over long-distance transmission lines and then finally supplied over distribution lines to residences and businesses.
The energy and utility...
Predictive analytics has the potential to enhance value-based care for patients while also driving down costs for payers and providers. As value-based care becomes the norm, next gen enterprises need to leverage predictive analytics to improve...
Five Goals
https://community.broadcom.com/blogSecurity professionals like you have gone to significant extremes to keep your IAM operations running like a Tesla in ludicrous mode, but we also know there’s always room for improvement. You can take it to the...
Cold Chain

Jun 28, 2018

Cold Chain Logistics in Pharma

Harjotsingh Chance Senior Executive, Life Sciences- Business Solutions Group

The main ingredients for maintaining a cold chain are effective digital communication and data collection. The complete integration of the entire supply chain processes, linking them to the data supporting regulatory needs and quality considerations...
The Utility industry is shifting from a highly traditional, regulation-driven marketplace to an advanced technology-driven environment. For Infrastructure optimization and supply-demand balance, use of the smart devices has increased exponentially...
Changed Realities in Hospitality Industry post COVID-19
The global COVID-19 outbreak has affected businesses, especially the travel and hospitality industry, and disrupted the continuity of operations. As we come to terms with the pandemic, industries are grappling the consequences of an economic...
Risk & Compliance
This is said that by 2025, there would be fundamental differences in the risk functions pertaining to banking and financial sector in comparison to today and we could see enormous transformation in next ten years than last few decades. This is not...

Disruption in Insurance industry – is it sporadic
Murali Mohana Rao - Senior Business Specialist With Insurance Practice | March 17, 2016

Business Disruption is not new, but, simultaneous disruption in different walks of life and across businesses is the new phenomenon that global businesses are trying to position as an opportunity, challenge, or a threat. With never like before technology led la-uber disruptions surfacing in different industries, business needs to develop a deeper understanding of the underlying factors to come with an effective strategy to survive a possible deluge, if not to differentiate and stand apart. This applies more to industries where sporadic disruptions are surfacing but failing to make a remarkable impact. Insurance is one such industry. I think the insurance industry is poised for a very exciting but challenging phase in coming years.

Make ‘Fun’ to sell insurance & reduce cost - “Gamification in Insurance”
Murali Dharan Haragopal - Head of Global Insurance Business Solution Group | March 17, 2016

Did you know? Games share certain characteristics with insurance, business and our lives! Significant common characteristics include uncertainty, challenge, chance, choices, goal, relevance, reward, rules and terms of agreement.

The New Face of Regulatory Response: Opportunity
CEB Tower group analyst | March 11, 2016

The subject of financial services regulatory compliance is likely to elicit a number of responses ranging from yawning to fear.  It is very unlikely this subject will generate enthusiastic support for new opportunities, but the time has come for this to change.