HCL Technologies

Supreet Kondal

General Manager,Engineering R & D services, HCL IoTWoRKS

Writes About :

Supreet is a Product Support Services specialist with experience in setting up and managing support processes for companies from varied domains viz. ISVs, Digital/Online, TSPs, Manufacturing, Banks, etc. She has delved into exploring and implementing new technologies in the support processes thereby making it a win-win for both the customers and businesses.

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More from Supreet Kondal

Cognitive Product Support – Recalibrating Customer Experiences

In an era of widespread digitalization, organizations are consistently striving to offer evolved experiences to their customers. Product support forms an essential part of customer experience and it is now imperative to make product support...

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More from Supreet Kondal