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Needless to say, in this post-COVID-19 world the way businesses and clients interact with each other has irreversibly changed. We have seen banks and other financial institutions leveraging technologies like AI, Machine Learning and Intelligent Autom...
As the pace of technological innovation breaks down barriers, the financial services industry needs to prioritise its goals and develop long-term strategies. We are already seeing signs of a certain maturity among CIOs as they weigh in on their inves...
Legacy companies must recalibrate themselves for the 21CE – leveraging the digital paradigm as a backbone, while constantly advancing towards ‘more’. Now defined as experience-architects, these enterprises must endeavor to be first, service-oriented;...