Jerry Li | HCL Blogs

Improve agent experience to transform customer experience

By:

Lahari Shetty, Group Manager - Product and Marketing strategy (PMG)

Deepak Chandrasekaran, Senior Partner Development Manager

Jerry Li, Senior Partner Solution Architect

Read the blog to learn how you can elevate your agent experience with Bespoke- an AI-powered agent workspace.

Building immersive customer experiences across industries in the Metaverse using

By:

Padmashri Suresh, Practice Director – Digital Business

Daksh, Lead Consultant – Digital Business

Deepak Chandrasekaran, Senior Partner Development Manager

Jerry Li, Senior Partner Solution Architect

Senthilkumar Kathiresan, Solution Architect – Digital Business

Vidhya, Lead Consultant – Digital Business

The blog narrates how HCLTech views Metaverse as an addition to the existing mobile channels poised to disrupt the market. Replacing workstations with Meta Quest and HTC Vive-like head-mounted devices

Discover and protect sensitive data with HCLTech’s DataPatrol framework built with machine learning on AWS

By:

Chinmaya Ranjan Mohanty, Senior Solution Architect

Subramanian Thiyagarajan, Technical Architect

Sandeep Roy, Practice Director, Digital Business

Partha Sarathi Das, Cloud Solution Architect

Deepak Chandrasekaran, Senior Partner Development Manager

Introduction Most organizations tend to collect large volumes of sensitive data that include Personally Identifiable Information (PII), Personal Health Information (PHI) and Payment Card Industry (PCI) data to provide relevant, customized services...