We are HCLTech, one of the largest and fastest-growing technology and DSA companies in the world, with more than 224,000 professionals spread across 60 countries, driving progress through industry-leading resources centered on Digital, Engineering and Cloud.

Roles and Responsibilities:

• Collaborate with sales teams and IT to assess, implement, or optimize sales tools, CRM systems (e.g., Salesforce, HubSpot), and other technologies to support sales operations and maximize productivity.
• Leads CRM solutions design sessions, conduct demos.
• Ability to create requirments and provide it to the Tech team and do UAT Create as-is and to-be business process, identify gaps and propose solution options that aligns with the business goals.
• Possesses Salesforce platform knowledge as well as various modules such as Sales Cloud, Data cloud, Marketing cloud, etc.
• Ability to translate business to technology and vice-versa.
• Ability to collaborate with senior leadership and present solutions using different visualization tools such as Visio, power point, Mural, etc.
• Ability to work with cross functional teams such as finance, marketing, sales operations, contracts management and IT, connect the dots and identify areas of improvements.
• Work closely with PM, tech leads and business sponsors to ensure the projects are delivered on time with quality.
• Ability to learn newer technologies such as AI, newer capabilities offered by Salesforce, etc. apply them to business strategy leading to PoCs.
• Knowledge of JIRA, Confluence to create test scripts, conduct UAT, etc.
• Assist with Roadmap development. Assist and participate in Steering committee meetings.

Experience/Exposure:

• SCRM Systems, salesforce plataform, sales cloud, data cloud, marketing clou

Required Skills:

• Salesforce, Advanced english