Incorporates a host of solutions, from 3600 customer view to business case development.
CRM & IT Strategy
Offers a unique rule based N=1/ Recommendation Engine to ensure effective campaign design.
CRM and Personalization Services
Comprises CTI, email, SMS, voice, web, and social media support.
Encompasses multichannel inbound/outbound, 3600 visibility, and dashboard/reporting.
Drives personalization modeling, campaign design and creative services, campaign and effectiveness measurement.