HCL Technologies
Facilitating Seamless Claims Processing
Facilitating Seamless Claims Processing
The client
One of the highly rated auto Mutual Insurers of US
Industry
Auto Insurance
Area of engagement with HCL
Claims Processing Workflow & Document Management
Background
The client had large number of documents type and it was using a legacy system for claim management. So they wanted to improve the whole claims processing workflow.
Business Challenge
The auto insurer wanted to replace the Solcom environment with Onbase. In addition to that, the client wanted a single enterprise - wide content management solution.
Why HCL
Depth of Experience - Experience in both Personal & Commercial lines (including Workmen's Compensation) working with insurance companies across various Geos/regions
Talent Pool - Consultants with deep domain experience & a strong delivery arm with insurance industry expertise in helping customers transform their business
Harnessing the Value of Innovations – HCL’s repository of innovations encompasses Process Capability, Industry Leading Claims Business Processes across various LOBs, Analytics & mobile solutions and accelerators for data migration, legacy application decommissioning - All facilitating controlled delivery of solution with economic efficient and effective cost benefits
Partnerships - A strong partner ecosystem that brings the best of breed solutions