Optimal Maintenance Program For A Global Medical Technology Company | HCL Case Study

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The customer is a medical technology company that manufactures and sells medical devices, instrument systems, and reagents. Low-uptime, High Maintenance costs of production critical machinery and high degree of informal/Tribal knowledge of processes in employees were few of the challenges that they were facing across their large scale manufacturing facilities. To cater these and other challenges, the customer wanted to enable an predictive maintenance program across the organisation helping overcome productivity and uptime related business challenges.

HCL brought in strong business understanding coupled with deep technical expertise to Define and Build a framework addressing customer needs. As a part of this engagement, we came up with a sensor selection framework to identify suitable sensors that can help capture relevant machine details and can be retrofitted on to the identified machines. This resulted in increase in profitability, OEE and reduction in maintenance costs along with other business benefits.