HCL helped the client create a value of $2.6 Mn beyond the contract from the start of the engagement. HCL enabled the client to achieve Y-o-Y benefit of 10% over the last 4 years. HCL also helped in launching the client's business in a new geography through a web based B2C solution with end-to-end business process automation.

The client is a Fortune 500 company that provides clinical laboratoy services and the wide spread laboratory data posed challenges to sponsors in data collection, validation, and reporting for regulatory agencies.