Woolworths, an Australian retailer, had 1000 stores with an employee strength of 79,000 in 1993. Their growth since then resulted in many complexities like- managing and paying staff, unclear processes involving manual steps, lack of visibility on staff capabilities etc.
In order to address these issues Woolworths embarked on an HR transformation program to replace their ageing HR applications landscape and selected HCL as its strategic implementation partner to design, develop, deliver and implement a fully operable HCM solution for its 208,000+ employees, based on SAP’s SuccessFactors Employee Central, Performance Management, Succession and Development, Learning, Compensation and Employee Central (Cloud) Payroll products.
Woolworths gained the following advantages as a result of its HR transformation program:
- Improved growth indices for staff
- Enhanced HR service delivery
- Actionable insights on resources
- Line manager accountability maintenance
- Job related requests processing, etc.
Download this case study to understand how Woolworths achieved 99.5% pay on time for its 208,000+employees.