The client is a fortune 50 online major, headquartered in California US. It has a global presence with a worldwide customer base and offices spread across 40+ countries.
A specialized testing team was responsible for supporting pre-production and live testing. Team faced challenges in high testing complexity and work allocation management leading to less productivity.
HCLTech identified and plugged the process gaps as well as improved efficiency without any major impact on existing ways of working.
Read ahead to discover how HCLTech was able to achieve 16 percent reduction in test cycle time by deploying iLCM.