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HCL Technologies

HCL's Automotive Practice- Progressive Solutions and Practices

HCL's Automotive Practice- Progressive Solutions and Practices

Operating in a competitive environment, with strong innovation demands from millennials, a shift in global economic activity, and stringent regulatory environment, the automotive industry needs to contend with shortened product lifecycles and manage costs closely.

IT plays a critical role in enabling the automotive industry by driving improved efficiencies through collaboration in engineering teams (PLM), enhanced efficiency at the plant (MES, Plant Automation), collaboration across the partner ecosystem (supply chain), and an engaged workforce (Corporate Applications).

 HCL offers a comprehensive range of automotive solutions to its clients across the globe.

DEMAND PLANNING 

  • Web-based adaptive planning platform
  • Real-time visibility into demand and demand changes
  • Improved forecast accuracy

WARRANTY MANAGEMENT

  • Comprehensive warranty claims processing system
  • Predictive, early warning alerts of product failure based on warranty data trends
  • Significant reduction of claims cycle time
  • Real-time access to product performance and warranty information

 CRM SOLUTION

  • Solution to address sales, marketing and service needs of support center
  • Deeper insights into customer data and holistic view of customer interactions across communication channels
  • Personalized and effective customer communication and improved information management 

MOBILE DOCUMENTATION

  • PDA-enabled system to shorten the vehicle inspection process
  • Real-time information from site to the customer call center
  • Improved customer satisfaction by reducing inspection turnaround time
  • Reduced revenue realization time

ENTERPRISE DATA HUB

  • Single repository for real time/ near real time data feeds from the deployed equipment (vehicle/ aircraft), shop floor, supply chain network and the partner ecosystem
  • Enabling predictive analytics & data federation/syndication capabilities Service impact for customer transformation

SERVICE IMPACT FOR CUSTOMER TRANSFORMATION

HCL has developed a comprehensive framework called ServSmart™ to address the emerging needs of the service lifecycle management processes for OEMs. Through a combination of Technology Services, IPs, and Tool Kits. 

To know more about HCL’s Progressive solution and expertise in Automotive industry download the E-Book.

DOWNLOAD THE WHITEPAPER

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