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The COVID-19 pandemic has shuttered businesses and forced a significant proportion of the enterprise workforce around the world into remote working across the globe.

The new realities created by the pandemic is dramatically changing the way the workforce needs to connect, collaborate, and operate to succeed in this new environment. However, the traditional workplace is not fully equipped to deliver the agility, responsiveness, resilience, and user centricity needed to support these new business demands.

Today, organisations are reimagining ways to design a workspace to engage with its employees, partners and customers to create superior products and services, and to deliver unique customer experiences for sustained competitive differentiation.

This whitepaper examines how the new age technologies such as cloud computing, advanced analytics, artificial intelligence and machine learning (AI/ML), automation, Internet of things (IoT), and augmented and virtual reality (AR/VR), in combination with new service delivery and consumption models, can radically reshape the enterprise workspace, enabling it to effectively drive the enterprise's vision of the future of work (FoW).