The pandemic has transformed the Retail & Consumer Packaged Goods (CPG) industry. Companies focused on essential items are thriving. The rest are fighting for survival. In this changing landscape, digital adoption offers agility and resilience, and unlocks growth opportunities. Avasant evaluated 30 retail and CPG service providers using a rigorous methodology. The report recognizes 20 that generated the greatest value over the past 12 months.
HCL has positioned as a Leader in this assessment.
As per the analyst " With the evolving consumers’ buying behavior, supply chain disruptions, and the growing importance of omnichannel retailing, it has become imperative for the retail & CPG companies to expedite digital adoption and become more agile and resilient. HCL’s differentiating product portfolio is well aligned to address these business challenges and unlock new growth opportunities for its clients. The targeted acquisitions of IBM Unica, Websphere Commerce, and C3i Solutions has further augmented its digital capabilities in supply chain, store operations, sales and marketing, and customer engagement. Continuous investments in cutting edge technologies through industry-specific innovation centers and strong alliances with leading technology providers, specialized companies and start-ups has catalyzed digital transformation for the clients. Additionally, new digital solutions (such as No-Contact Delivery, Click2Connect) developed during the pandemic, has ensured business growth for many clients through disruptive operating and business models.
Development and implementation of industry-specific customized digital solutions through strategic acquisitions and partnerships in conjunction with continued investments in innovation labs and CoEs has placed HCL as the leader in Avasant’s Retail & CPG Digital Services 2020-2021 RadarView.”
To know more, download the report