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HCL recognized as a Leader in ISG Provider Lens™ Research Quadrant for SIAM / ITSM - Service Design & Transition, USA 2019
As per the report, HCL’s dedicated SIAM practice, which is part of the DRYiCE division, has grown exponentially in terms of projects, team, size and the SIAM team IP. Using modern technologies to deliver AI-powered products and platforms, a group of U.S.-based experts advise and help customers in carrying out and running full-scale SIAM implementations. SIAM build, operate and transfer (BOT) service management paired with extensive project experience allows HCL to adapt to the different maturity levels and requirements of its customers.