Sorry, you need to enable JavaScript to visit this website.

Benefits of Confluence for a JIRA Software Team

Benefits of Confluence for a JIRA Software Team
June 08, 2018

When it comes to a software product, there are several things that need to be taken care of, such as development, documentation, and design specification. Teams that are working using the JIRA platform know how effective this software is; it helps teams track and plan their tasks in advance for effective product development. On the other hand, when we talk about Confluence, it’s a powerful content collaboration software which allows you to present your information at one central location.


Both JIRA and Confluence are individually great tools to use; however, combining both of them can create a valuable and cohesive solution for projects and teams.

Let’s see what benefits this collaboration can provide to a JIRA software team:

  1. It provides you a way to organize everything at just one place

    Software projects are not easy to develop or maintain — people usually end up storing files in multiple locations, which often leads to confusion and delay. So, it’s always better to have something to organize your work and files. With JIRA Confluence, you don’t have to store your content at different places; it can act as a repository for all your documents.

    So, the question comes: how collaborating JIRA software with Confluence is effective? In JIRA, we create stories, issues, and tasks to carry out agile practices, and by connecting Confluence with JIRA software, you can link your documents and requirements with the relevant issues and tasks. For different teams, there are different spaces in Confluence, and each space has its own content directory. All thanks to its hierarchy of content which makes it an easy to use and a time-saving tool. Also, newbies in your team can kick-start their work as they can access all the information and documents at any time.

  2. It sweeps away the communication barrier by keeping everyone on the same page

    In software development, there are different people, and reaching an agreement with them can be a tough job. Setting priorities right and determining the speed and transparency are of great importance. However, discussions via e-mail or individual JIRA process can take a long time to reach any conclusion and might deviate the topic from the original context.

    So, how Confluence and JIRA software together help in keeping people on the same page? Confluence comes with a collaborative editor, which allows you to keep the discussions on via inline comments. You can do real-time, shared editing of the content and discuss its details with team members and stakeholders. You can even structure your pages in Confluence by using the native page templates. By integrating Confluence with JIRA software, and after setting the requirements, you can convert these inline comments into JIRA issues. It even allows you to create release notes with changelog reports. So, rather than using different applications for different tasks, a single Confluence instance can be a better approach toward project development.

  3. It provides transparency and collaboration throughout the project

    Transparency and being up-to-date with the project are a few crucial requirements of an effective project development. In case of large teams and big projects, tracking the progress becomes tough and stakeholders end up with little or no update.

    So, how JIRA and Confluence together helps in achieving transparency and collaboration? In JIRA, there are several templates which can be accessed by teams to generate reports, and then you can assimilate these templates into Confluence pages. There can be several reports, such as static change log reports displaying information about the changes made between deliverables or dynamic status reports showing the progress of the current release. These templates and reports ultimately result in better products, improved efficiency, and smoothened processes. Linking Confluence and JIRA will embed JIRA integration issues automatically in the related requirements. You can use JIRA tool to create required metadata and track elements, and use Confluence to collaborate and document them.

JIRA and Confluence together make processes better

Every software team has its own requirements, and team members work keeping those requirements in mind. However, a smooth and standardized process is the key stipulation of almost every development team. JIRA ensures smooth processes and standardized workflows, and Confluence ensures easy access to the information by team members. Development teams can document the technical decisions in Confluence, and this can also be used to publish release notes, ultimately equivalent to the releases in JIRA. Your JIRA tool tickets get a life in Confluence, without deviating from the big picture.

JIRA and Confluence can be clubbed together for better development. Gather data, plans, knowledge, and team’s opinions in Confluence and track issues and tasks in JIRA tool. Get your job done effectively by using both the applications together. Both JIRA and Confluence together can give a free rein to your development team’s potential.