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Oct 25, 2021
Reinvent GBS: Through the redefined cloud
Sameer Ahluwalia, Vice President, Global lead – Growth Practices and Capabilities, DPO
Oct 07, 2021
Marketing strategy that works in the post pandemic world
Ashish Kumar, Associate General Manager
Oct 01, 2021
Enhancing customer journeys with D2C experiences
Anil Balwanti, Associate Vice President, Digital Business
Sep 30, 2021
Utilities need to rethink their Asset Management Approach for maximizing ROA
Kamal Arora, Deputy General Manager
Sep 24, 2021
Future of Operations: Gig Services in Contact Centers
Harkul Ram, Technical Solution Consultant
Sep 06, 2021
Seven Signs which tells you it’s time to service the "Service Centers"
Ashwin Anand Padmanabhan, Associate General Manager
Aug 20, 2021
Fast Forward your journey to Fluid Contact Center with ETP
Sandeep Bajaj, Solution Architect (Contact Centre Solutions)
Aug 18, 2021
Contact Center Analytics: Revamp Performance with a Focus on Customer Satisfaction
Shanky Burman, Associate Consultant
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Jan 20, 2021
User Experience (UX) Redefined with Intelligence
Subhayu De Sarkar, Offering Lead – SAP BTP, UX & Mobility
Jan 01, 2017
Towards a responsible, digital future
Anand Birje, President, Digital Business Services
Oct 01, 2015
How Customer Satisfaction Scores (CSAT) Can Be Improved
Prafull Verma, Fellow & Chief Architect - Unified Services Management
Sep 30, 2021
Utilities need to rethink their Asset Management Approach for maximizing ROA
Kamal Arora, Deputy General Manager
Dec 06, 2018
Digital Customer Experience: Making Customer Experience (CX) better
Michael Woodworth, Senior Consultant
Feb 08, 2019
Our Point of View on IBM WebSphere Commerce and Digital Commerce
Marcelo Cabane, HCL Informix Global Go-to-Market Head
Jul 03, 2019
Thriving in the Flux: Digital Opportunities in an Agile RCPG Ecosystem
Ravi Kukreja, SENIOR REGIONAL SALES DIRECTOR
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