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Mar 01, 2023
Harnessing the Power of Connected Finance with Real-time Insights and Decision Making
Anil Dugar, Vice President
Nov 23, 2022
Customer journey orchestration – the raison d’être of your omni-channel CX strategy
Raman Sharma, Associate Director
Jul 11, 2022
Delight in Every Byte: Crafting Data-Powered Customer Experiences
Kelly Thompson, Associate General Manager
Oct 25, 2021
Reinvent GBS: Through the redefined cloud
Sameer Ahluwalia, Vice President, Global lead – Growth Practices and Capabilities, DPO
Sep 24, 2021
Future of Operations: Gig Services in Contact Centers
Harkul Ram, Technical Solution Consultant
Sep 06, 2021
Seven Signs which tells you it’s time to service the "Service Centers"
Mukesh Singh, Associate General Manager
Aug 20, 2021
Fast Forward your journey to Fluid Contact Center with ETP
Kumar Gaurav, Product & Marketing Consultant
Aug 18, 2021
Contact Center Analytics: Revamp Performance with a Focus on Customer Satisfaction
Shanky Burman, Associate Consultant
Aug 13, 2021
Seamless Distributed Cloud Experience, with IBM
Rajesh Venkatachalam, Head of HCL IBM Ecosystem Unit
Pagination
Feb 08, 2019
Our Point of View on IBM WebSphere Commerce and Digital Commerce
Marcelo Cabane, HCL Informix Global Go-to-Market Head
Jan 09, 2018
Unlocking Omnichannel’s potential with PIM (Product Information Master)
Anurag Anand, Associate General Manager
Oct 13, 2020
Reinventing organisations towards growth in the current VUCA climate with digital strategies
Deepak Kumar Gupta, Sales Director, TTL & Supply Chain, HCL Technologies
Aug 09, 2021
COVID-19:Accelerating Cloud Adoption and Infrastructural Growth in Retail and CPG
Prashant Gupta, SENIOR SALES DIRECTOR
May 19, 2021
CX Tools of the Trade, Part 2: Customer Personas
Sandra Mathis, Director, Digital & Analytics
Apr 05, 2019
Importance of Digital Customer Experience in Tech Industry
Saravana Nallakamu, Global Director - SAP Solutions