Mar 01, 2018
Changing Retail Landscape on the back of Advanced AI & ML
Isn’t it cumbersome for us to access shopping websites on the internet and needing to fill our details over and over again? Don’t we expect software to come to our rescue and chart our shopping tastes, choice patterns, and brand preferences? When it...
Feb 20, 2018
Use Cases of Blockchain in Clinical Trials
The transformative potential of the blockchain has been felt in the fintech industry. But the blockchain can also disrupt the life sciences industry. There are several use cases of blockchain technology that can be applied to clinical trials and it...
Feb 16, 2018
“Customer Experience” to be “The Differentiator”
The customer service industry is set to see multi-channel communication going up exponentially in the coming years. Analyzing the characteristics and trends of this journey will be critical to creating a competitive advantage from the customer...
Feb 08, 2018
How AI Makes Our Life Easy Through Chatbots
The AI inside a chatbot is machine learning and it is known as Natural Language Processing (NLP). NLP has the proficiency to understand a conversation and thus mimic like a human conversation. An AI agent inside a Chatbot achieves the goal through a...
Feb 01, 2018
Patient-Centricity: Empowering Patients, Enhancing Outcomes – An Empathic Approach to Discovery
Putting patients at the center of the value chain benefits not only them and healthcare professionals, but also healthcare organizations that are looking for long-term gains from improved customer loyalty. The focus is on comprehending patient...
Jan 30, 2018
Retail Technology and Global Trends Work in Tandem
Digital Transformation has come up as a major disruption, forcing Retailer across formats and demography to adopt to key elements of this massive change. New age consumers are becoming more and more reliant on social media and mobile devices...
Jan 22, 2018
Digitize and Delight: Revolutionizing brick & mortar experience, with digitization
Retailers must reimagine in-store experiences for customers by embracing digital technology. With proper digitization, they can provide personalized consumer engagements and in turn drastically improve the chances of a final sale. This also results...Pages
Feb 20, 2018
Use Cases of Blockchain in Clinical Trials
The transformative potential of the blockchain has been felt in the fintech industry. But the blockchain can also disrupt the life sciences industry. There are several use cases of blockchain technology that can be applied to clinical trials and it...
Sep 22, 2015
How Customer Satisfaction Scores (CSAT) Can Be Improved
We often come across appealing slogans around customer satisfaction and are motivated to put in a greater effort to figure out how to improve it. But we often miss the scientific factors behind customer satisfaction.
Nov 23, 2017
The wave of digital disruption in financial services
The pace of digital change is about to accelerate exponentially, however, with the integration of AI, robotics, blockchain, open banking APIs and the internet of things. The smarter use of data, combination of non-financial and financial solutions,...
Jul 13, 2017
Digital Transformation: Perspectives from the Frontline
Digital Revolution has generated excitement and confusion in equal parts. Our blog shares interesting insights on achieving real & holistic digital impact.
Jul 03, 2017
Artificial Intelligence - Changing the Future of Retail
Customers expect more as tech evolves at breakneck speed. AI helps resolve the challenges encountered by retailers striving to survive despite mounting expectations and stiff competition.
Oct 24, 2016
Paradigm Shift: From Omni channel to select-channel retailing
Retailers can boost margins and customer engagement by focusing on multi channel retailing via select strategic channels, based on in-depth understanding of buyers, their journeys as well as unique business strengths.Mar 01, 2018
Changing Retail Landscape on the back of Advanced AI & ML
Isn’t it cumbersome for us to access shopping websites on the internet and needing to fill our details over and over again? Don’t we expect software to come to our rescue and chart our shopping tastes, choice patterns, and brand preferences? When it...
Dec 19, 2017
Big Data in Retail – How to win with Predictive Analytics
In the rapidly diversifying retail ecosystem and evermore rapidly changing customer tastes and preferences, the search for the most effective marketing and sales strategy is of monumental significance. Predictive analytics, which marries big data...Feb 01, 2018
Patient-Centricity: Empowering Patients, Enhancing Outcomes – An Empathic Approach to Discovery
Putting patients at the center of the value chain benefits not only them and healthcare professionals, but also healthcare organizations that are looking for long-term gains from improved customer loyalty. The focus is on comprehending patient...