Jun 10, 2019
Reimagining Retail Investments with Robo-Advisory in the 21st Century
Reimagining Retail Investments with Robo-Advisory in the 21st Century The world of finance and investments is constantly evolving, as is the market for retail investment services. From the earliest telephonic exchanges to AI-driven volume trading...
May 09, 2019
Containers: New Home for Modern Applications
In the fast-paced evolving technology world, it is important to build applications, platforms that are future-proof; so that they can meet the demands of complex and transforming markets. Containers provide you a platform to create a digital...
Apr 05, 2019
Importance of Digital Customer Experience in Tech Industry
The advent of smartphones, smart appliances, artificial intelligence (AI), and machine learning (ML)-enabled cars has caused a shift in the way customers experience services. With the role of technology in the lives of customers increasing every day...
Mar 14, 2019
IT-OT Convergence is Here: Redefining Customer Convenience with ‘Digital Twins’?
Uber, Netflix, Airbnb and some of the other business disruptors in recent years have at least one thing in common–each of them have redefined customer convenience. The idea of empowering the customer to get whatever they want, whenever and wherever...
Feb 08, 2019
Our Point of View on IBM WebSphere Commerce and Digital Commerce
On December 6, IBM and HCL announced that HCL Technologies and IBM had signed a definitive agreement to acquire select IBM software products, including WebSphere Commerce and Digital Commerce.We understand that while this is very exciting for us at...
Jan 10, 2019
Fostering a Banking Revolution with AI and Blockchain
Today, the financial industry is in a state of constant change as it continues to evolve through demanding client needs and regulatory/compliance requirements. Beyond regulatory scrutiny and competitive stress from internal and external stakeholders...
Dec 20, 2018
To Create Successful Adherence Programs, Know Your Patients
Today’s most successful adherence programs are no longer one-way communications solely about the product. Rather, they employ a more holistic approach that encourages patient interaction.
Dec 20, 2018
Patient Engagement Keys to Success: Focus on the Patient
Every patient is unique and every patient’s journey is unique. That’s why it’s important to allow the patient to drive the topics and the cadence of the engagement based on what’s happening in that patient’s journey at that particular time...
Dec 19, 2018
Adopting Patient Centricity at Scale: Creating Synergy for Program Success
While the pharmaceutical industry has been incorporating patient-centered practices within engagement and adherence programs for quite some time, the truth is that functional silos limit the ability for companies to fully adopt patient centricity at...Pages
Feb 08, 2019
Our Point of View on IBM WebSphere Commerce and Digital Commerce
On December 6, IBM and HCL announced that HCL Technologies and IBM had signed a definitive agreement to acquire select IBM software products, including WebSphere Commerce and Digital Commerce.We understand that while this is very exciting for us at...
Jun 27, 2018
Assuring true digital transformation with the power of A.I.
Many organizations – often with primitive IT systems, processes & high dependency on humans are often pushed into ‘point’ digital transformation programs to stay relevant. To deliver enterprise-wide digital transformation, organizations are...Jun 10, 2019
Reimagining Retail Investments with Robo-Advisory in the 21st Century
Reimagining Retail Investments with Robo-Advisory in the 21st Century The world of finance and investments is constantly evolving, as is the market for retail investment services. From the earliest telephonic exchanges to AI-driven volume trading...
Dec 19, 2017
Big Data in Retail – How to win with Predictive Analytics
In the rapidly diversifying retail ecosystem and evermore rapidly changing customer tastes and preferences, the search for the most effective marketing and sales strategy is of monumental significance. Predictive analytics, which marries big data...
Nov 30, 2018
How Technology Platforms & emerging markets are reshaping the Retail CPG industry
With increasing cost pressures and ever demanding consumers, Retail CPG industry is in for some interesting times (to say the least). However, this also presents a huge opportunity for companies to revolutionize the industry. The emerging markets...Mar 14, 2019
IT-OT Convergence is Here: Redefining Customer Convenience with ‘Digital Twins’?
Uber, Netflix, Airbnb and some of the other business disruptors in recent years have at least one thing in common–each of them have redefined customer convenience. The idea of empowering the customer to get whatever they want, whenever and wherever...
Jun 27, 2018
In Enterprise Software, The End Goal Comes First
At DRYiCE, a division of HCL, focused on building AI-powered products & platforms, we have re-looked at ways that can bring the best of their existing investments (tools) & Artificial Intelligence to deliver a cohesive enterprise...
Jul 12, 2018
IoT and the future of Customer Support
Customer experience transformation tools and platforms have pushed the boundaries of innovation in contact center support. More and more organizations are now trying to chart a transformation plan in the way they look at providing support to their...Jan 10, 2019
Fostering a Banking Revolution with AI and Blockchain
Today, the financial industry is in a state of constant change as it continues to evolve through demanding client needs and regulatory/compliance requirements. Beyond regulatory scrutiny and competitive stress from internal and external stakeholders...