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Hybrid Captives provide a step change to the existing BPO scenario. By providing a leaner environment that is scale-able, they are definitely the way forward.
https://community.broadcom.com/blogSecurity professionals like you have gone to significant extremes to keep your IAM operations running like a Tesla in ludicrous mode, but we also know there’s always room for improvement. You can take it to the…
Intelligent automation is not just new technology—it enables enterprises to fundamentally change how business operations are executed, creates new ways to work with hybrid digital and human workforces, and enables new business models.
Apr 05, 2019
The digitization of workspace and operations, technically, dates back to the time when the commercial production of computers started. Keyboards and monitors started replacing pens and papers on the working desks. However, what was initially a value…
Business process management systems (BPMS) and robotic process automation (RPA)-AI are friends with similar interests but differing strengths. An intelligent approach to automation can help bring the best from both worlds. While BPM can optimize the…
Sizing up the Middle Eastern opportunity for managed IT services
Jul 12, 2018
Customer experience transformation tools and platforms have pushed the boundaries of innovation in contact center support. More and more organizations are now trying to chart a transformation plan in the way they look at providing support to their…
Taking a leaf out of “blockchain’s applicability in the music industry” gives us a clear view of how this technology can revolutionize the revenue system in the advertising industry. Being the distributed ledger that it is, a direct relationship…
Apr 12, 2018
Enterprises now have access to cutting-edge tools and technologies that can help them execute this approach effectively and have complete clarity on their own operations. Key technologies such as the Internet of Things (IoT), machine learning,…
Feb 19, 2018
Unleashing the Potential of Blockchain
Blockchain’s Applications in the Telecom, Media and Entertainment Industry
Feb 03, 2015
I recently wrote a blog on how BPM can help in front office innovation by enabling back office automation.
https://community.broadcom.com/blogSecurity professionals like you have gone to significant extremes to keep your IAM operations running like a Tesla in ludicrous mode, but we also know there’s always room for improvement. You can take it to the…
Feb 19, 2018
Unleashing the Potential of Blockchain
Blockchain’s Applications in the Telecom, Media and Entertainment Industry
Jun 29, 2017
SAP Integrated Business Planning is emerging as a potential alternative to SAP APO DP & SNP by improving forecast accuracy, long-term financial & responsive planning, and real-time sales order management.
Jul 12, 2018
Customer experience transformation tools and platforms have pushed the boundaries of innovation in contact center support. More and more organizations are now trying to chart a transformation plan in the way they look at providing support to their…
Apr 01, 2015
Hybrid Captives provide a step change to the existing BPO scenario. By providing a leaner environment that is scale-able, they are definitely the way forward.
In an era of rapidly evolving technology, utility companies are constantly on the look-out for innovative and differentiated value propositions and strategies that can revitalize overall customer experience, boost market coverage, ward off competi
Business process outsourcing has traditionally been viewed by the corporate sector as a means for businesses to cut down costs and improve profitability. In recent years, there has been a remarkable transformation in BPO powered by technology.
Jul 24, 2017
In this era of cognitive computing, machine learning and artificial intelligence (AI) are making headlines, mimicking the workings of a human mind to solve complex problems in every field, from medicine to manufacturing. Alongside these technologies…