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Category blogs - Featured
Today, customized user experiences and burgeoning demands are two major expectations from customers in an As-a-Service economy. Hence,the same anticipations have been building up for the technology sector. Read how Cognitive Product Support could unleash a number of far-reaching impacts.
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Oct 07, 2015
GH Rao, who heads engineering and R&D services at HCL Technologies, has recently returned from the annual Mobile World Congress in Barcelona.
May 19, 2015
"Indian providers are traditionally strong in engineering service”
Through this blog, I would like to propose a basic idea for designing and developing a light-weight, cost-effective single seater solar car, and also discuss the various technologies involved in this project, which offers great scope f
Customer support organizations across industries today are going through a rapid transformation with end users demanding a much faster response time than ever.Read more to know how cognitive product support is now the need of the hour
Dec 26, 2017
The buzz words of automation, AI, RPA and others have been the mantra of all discussion forums, conferences, and even news channels! What is interesting to see is if you look at 5 of the top 8 companies by market cap in the world – Amazon, Alphabet...
May 09, 2016
Microsoft has finally unraveled the RTM bits for SharePoint Server 2016, also known as Office Online Server (OOS). Get sneak peek into what is in store in the new version of sharepoint
The exponential network growth has led to several VNF deployment challenges. A cutting-edge VNF SLA monitoring solution ‘VNFs Fault Prevention by Recognizing Fault Patterns’ enables effective VNF SLA fault management. It comprises four modules -...
Sep 06, 2017
Contact center technologies flourished, answering customer questions and solving their problems has progressively become simple.But that has not directly translated to better efficiencies of cost reductions for the enterprises.This write-up focuses...
To stay ahead of the competition, we need to add value to our product by generating new ideas.The secret behind spawning effective ideas for your business is by studying your users closely. This blog provides the basic tenets of contextual Inquiries...