With broad experience as a financial services outsourcing specialist, Justin joined HCL Insurance BPO Services in January 2010 as Finance Director. His responsibilities now cover service delivery to insurance clients both from onshore and offshore. Prior to joining HCL, Justin acted as an independent consultant providing advice on outsourcing and operational transformation to various companies including HCL Technologies, Santander, BNP Paribas and a number of offshore BPO service providers.
A Chartered Accountant, Justin’s career spans over 35 years both in executive management and in consultancy. Previous roles include Managing Director at Schroder Pensions Ltd, Head of Operations at Liberty Pensions, various Operations and Finance Director roles in Prudential Plc, Management Consultant at Price Waterhouse and Finance Director at Hestair plc.