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The UK Water Industry, guided by OFWAT, has made considerable progress since its privatization in 1989. The quality of drinking water has vastly improved and the ill effects that wastewater discharges had on the environment has been significantly red...
In an era of rapidly evolving technology, utility companies are constantly on the look-out for innovative and differentiated value propositions and strategies that can revitalize overall customer experience, boost market coverage, ward off competitio...