Saurabh Sharma
Associate Vice President & Global Head of Product Management, Digital Workplace Services , HCL
End-user expectations have grown exponentially for enterprises globally. To meet these evolved expectations, businesses need to deploy a modern IT service desk that offers compact omnichannel support, similar to B2C customer support.
This is one f...
Sustainability has become a top priority among executive leaders and boards of directors. A recent study of 301 corporate directors conducted by executive research firm Heidrick & Struggles in association with INSEAD across 43 countries, that was pub...
Modern businesses are becoming more employee-centric and going beyond their means to adopt hybrid work methodologies. Industry leaders are shifting their focus from profitability to becoming more purpose-driven as they contribute toward a greener pla...
Introduction
Decarbonization is a critical transition affecting all businesses in reshaping the foundations of the world’s energy sources. A key driver of this transition is public policy, and the two pillars transforming the energy landscape are ...
The pandemic forced companies to suddenly shift from offices to remote working, IT teams across the country worked tirelessly to create infrastructure, set up network configurations required to provide virtual connectivity to all employee groups. Now...