Steve Judge
Group Manager - Education , HCLTech
In software implementation, documentation describes the software application to users, including technical manual and instructional information on how to perform tasks within the software. Most organizations understand the importance of documentation...
Helping your organization to successfully adopt a new technology isn’t as simple as asking them to use it. To facilitate proper adoption, organizations need to provide useful and relevant training and support materials. Creating and developing inform...
When implementing or upgrading a new technology, it is critical to provide training to end-users so they can understand their role in utilizing the technology. Understanding the details of your organization’s training needs is an important step to de...
When an organization implements a new software solution, change is often forced upon users and they are expected to just accept it, but this doesn’t need to be the case. While things can get hectic during an implementation project, properly allocatin...