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Customers are going digital in all aspects of their life, and insurance is no different. Insurance providers must implement smart CRM solutions to keep up with customers’ changing needs and priorities to retain the business they bring for their enter...
Measuring the COVID footprint on the insurance industry
With the advent of emergent technologies such as AI and automation, coupled with the global need for digital transformation, banks have reached a point where future-facing, proactive changes are no longer value additions but are indeed key differenti...