Sorry, you need to enable JavaScript to visit this website.
Organizations that have been focused on resolving just the incidents will now have to switch to a culture of continuous process improvement. Incident management as we see is largely a functionally oriented structure. Specialized resource groups (such...
It is always interesting to see how technology is shaping the future of business. And, one of the most talked about disruptive trends now-a-days is invasion of bots. The recent advances in AI technologies such as Natural Language processing (NLP), De...
It is time for enterprise IT to view digital transformation from the infrastructure lens. An all-inclusive view of business goals, underlying infrastructure, and supporting IT capabilities will enable them to take the right path towards the successfu...
CIOs must weigh the cost of continuing legacy processes before postponing IT upgrades. Ignoring recent tech innovations results in ‘technology debt’ – reflected in tangible operational challenges and the failure to harness potential IT efficiencies. ...