Naveen Devnani | HCL Blogs
Organizations that have been focused on resolving just the incidents will now have to switch to a culture of continuous process improvement. Incident management as we see is largely a functionally oriented structure. Specialized resource groups (such...
It is time for enterprise IT to view digital transformation from the infrastructure lens. An all-inclusive view of business goals, underlying infrastructure, and supporting IT capabilities will enable them to take the right path towards the successfu...