Nithyanandhan G
Director - Product Management, Enterprise AI Products, ERX , HCL
Writes About :
Nithyanandhan is the Director of Product Management at HCL Technologies’ Enterprise Cloud Products & Platforms Business Unit. With 19+ years of experience spanning software engineering and product management of Enterprise Products & Services, Nithyanandhan is responsible for driving the vision and strategy & launching the Enterprise Hyper-productivity Suite by leveraging NLP Search, Conversational AI & Data Engineering.
Are you aiming to transform your service offerings using AI out-of-the-box? Ask us anything on call deflection and agent productivity. To learn more, visit our website at https://www.hcltech.com/ERX/Enterprise-Cloud.
Technical dive into how chatbot intent works and how it can be optimized. How combining multiple models enable to understand the language better.