Ritesh Jain heads the Automation at HCL Digital Process Operations and has over 18 years of IT experience in Technology Leadership, Digital Strategy, Portfolio and Practice Management, Delivery and Overall P&L management. His portfolio includes RPA, BPaaS, Artificial Intelligence based solutions, and next generations digital models for customers. The HCL team has created EXACTO™ our AI/ML-based document extraction product. Ritesh Jain has built teams in areas like Customer Engagement Improvement, Customer Analytics, Robotics Automation, Machine Learning, and Artificial Intelligence. He is also a frequent speaker at various industry forums on Intelligent Automation, Shared Services, Analytics, and Robotic Process Automation.