40% of travelers say that their travel experience is shaped by their airport experience. It is thus becoming extremely important that airports focus on passanger expirence . The various trends like customer engagement, Airport safety & security , asset management, monitization matters a lot to have a good travel experience.

Business Challenges:

• Limited digital interaction with customers
• Long passenger wait time for security
• Limited Loyalty programs
• Airport services like parking, Wi-Fi not fully monetised
• Lack of Personalization-No location based offers
• Security and Check-In impacts time for retail
• Increased cost due to lack of automation
• Limited asset management
• Lack of employee mobility

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