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HCL Technologies

Airports of the future

Airports of the future

40% of travelers say that their travel experience is shaped by their airport experience. It is thus becoming extremely important that airports focus on passanger expirence . The various trends like customer engagement, Airport safety & security , asset management, monitization matters a lot to have a good travel experience.

Business Challenges:

  • Limited digital interaction with customers
  • Long passenger wait time for security
  • Limited Loyalty programs
  • Airport services like parking, Wi-Fi not fully monetised
  • Lack of Personalization-No location based offers
  • Security and Check-In impacts time for retail
  • Increased cost due to lack of automation
  • Limited asset management
  • Lack of employee mobility

Download the proposition to know more.

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We will treat any information you submit with us as confidential.